Georgia's Garden by Omilos Hotels

Wow, what a fantastic hotel, truly one of the best hotels we have stayed at, the reception team were absolutely fantastic and so were the bar staff and cleaners. There is a few lovely restaurants within 15 minutes walk. Hereklion is not too far (€15 in a taxi) lots of small shops near by and a lovely beach. The pool and garden are stunning, drinks and food are well priced at the hotel itself for day time food and drink. Thank you to the staff of Georgia’s garden hotel, we hope to see you again in the future.

I would recommend this hotel for anyone who wants to be near the beach and based in the Heraklion area. We were out of season and there only seemed to be one taverna close by, which would have limited our eating options, had we stayed longer, but we did see a another place 5 minutes walk away on the main road. The hotel itself wasn't doing meals other than breakfast. It has a lovely garden with swimming and spa pools as well as sunbathing areas. We had a hire car so it was great that the hotel had its own carpark. There are tea and coffee making facilities in the rooms. Our kettle didn't work and we reported it to reception, whereupon, they quickly replaced it for one that did. The staff were really good. The breakfast was excellent with a comprehensive range of cooked and cold foods, yoghurt, fruit, nuts, cereal, breads and pastries. The rose jam was especially nice. One possible disadvantage was that the building next door [that our balcony looked out on to] appeared abandoned and uncared for. So if you wish a better view from your balcony, ask for a room that doesn't face south.

We needed a room for one night in order to make a plane flight in Heraklion. It's the beginning of the season on Crete. This hotel had been closed for renovations and was just opening for the season. They weren’t ready. The room was clean and the fixtures new. However: the toilet did not work properly- it wouldn’t flush or fill, the refrigerator was not working and had to be plugged in, THERE WAS NO HOT WATER, the satellite TV that was advertised was not hooked up. We had booked a room with a queen bed but got two twins pushed together, each made up independently. We were offered another room but the door to that room wouldn’t close so we kept the room we had. The toilet issue was resolved in the evening but before that we had to use the toilet across the street. We made this reservation well in advance; they knew we were coming and I suppose they could have canceled us last minute (big problem) but didn’t. They knew we were coming though. In all, I must say that the staff was as friendly, helpful and hospitable as they could be working with the situation that they had. Also, there garden, pool, bar area and eating area looked very inviting. I’m sure that in season, this hotel would be a good spot for a short holiday as it’s steps from the beach. They just weren’t ready to open.