Panorama Village Hotel

Delicious food, amazing views, good cleaning service, the best food service, evening shows funn, lovely time but one thing I don't like it's people occupy sunbeds with towels from 7 am and do not use the sunbeds until 12 pm, for example, we had just one time from 7 days when we can use sunbeds.

We are here now! Where do we start? Arrived at 10pm after travling all day, got given a stale cheese and ham sandwhich! Arrived at the room which the sheets were dirty, used comdon found in the bathroom by our child! Aircon dosent stay on it’s on so once you go out and return everything is melted and unbearable! It’s in the middle of nowhere, for teenagers or people who like to go out or partying it won’t be no good for, there is a beach down the road with a few bars and restaurants that’s it! Part from that your stuck here, hotel it’s self is nice, beautiful location just nuffin near by literally in the middle of nowhere, no tui rep on site, there is about 20 sun beds down at the main pool which has chores eveey morning as people are removing people towels 😂 the man removes them all every morning at 10am even if you have gone fro breakfest! We haven’t been able to have breakfest or lunch toghter once since being here due to the towels being removed! Overall lovely hotel and view but wouldn’t i return absolutely not

I had a wonderful time at Panorama Village Hotel in Crete! The entire team is incredibly sweet, friendly, and always smiling – they truly made my stay unforgettable. Special thanks to: Maria, the always-smiling bartender during the day – a true ray of sunshine. Her cheerful personality and genuine kindness made every visit to the bar a joy. Femis, the evening bartender – an absolute sweetheart with a warm soul. She was not only professional but also genuinely caring. Every evening, she welcomed us with such calm and kindness that it felt like catching up with a friend. Her cocktails were great, but her gentle presence was even better. Sofia, the sweet lady from the kitchen – warm and welcoming, you could taste the love in the food she helped prepare. Lucas and Ember – my daughter adored them! They are sweet, fun, and full of good vibes. The whole animation team was absolutely superb and kept the energy high every day. Their passion and creativity brought everyone together. The atmosphere at the hotel is warm and relaxed, the people make you feel at home, and the view is simply breathtaking – the kind you never forget. In general – I absolutely loved it and would happily come back again!

Relaxing music around the pool so you can snooze off after lunch rudely interrupted and disturbed by pointless loud music and the animation team dancing that NO ONE IS INTERESTED IN. Why do that when people are relaxing and sleeping? Can the team not see ? It's not full of children, it's adults who are trying to relax. If they look they could see this. The same happens in the morning when people are trying to relax. No guests join in which should tell the team it's unwelcome. The rest of the quiet greek music is lovely to relax to. This hotel is inaccessible for disabled customers but no where on the website does it state that. Rooms are very basic, not what you'd expect of a four star. Sockets hanging off the wall, room phone not working. We had a blanket in the wardrobe that was really smelly, goodness knows when it was last washed. No extra pillows and unable to ask for more as phone not working and reception being inaccessible. Tea/coffee facilities inadequate, no milk, no spoon. No full length mirror. Ladies there is nowhere suitable as a dressing table for light/ products. Many people saying they're put in a "temporary" room on arrival then having to move the next day. No welcome drink on arrival, if you arrive after 11pm you have to pay. You are given a couple of bone dry slices of bread with some sweaty cheese and some dodgy ham wrapped in plastic so nothing for vegetarians and totally unappetising for everyone else. We binned it and went without. Not enough sunbeds and definitely not enough umbrellas/sun shades which are sorely needed for the heat/ sun.