Mercure Maitland Monte Pio

Great place to stay for business travellers.

Spacious room. Quiet.

Great overnight stay. Clean rooms. Comfy bed. Close to where we had to be. Great staff. Easy parking and free

Upon arrival, the external building and grounds of this former orphanage and historic building are impressive. However, internally it’s a different story - as everything is just a bit old, tired and it even smelled musty. My room was OK, although the mix of decor was eclectic, and not in a good way! My friend asked to have another room so she could have a balcony to smoke. She was given a smaller room (and effectively downgraded), but the manager would not refund the difference. We ate in the restaurant, but the meal was average at best. The roast of the day was actually pre-prepared pan fried pieces of pork. My friend’s chicken schnitzel was a dark crumbed lump of dried chook with an inedible limp and undressed salad. She ate the chicken and chips only because she was hungry. Kudos to our wait staff Tabitha who tried hard to make the experience more pleasant. Overall, it was not of a standard we are used to at Mercure hotels .

Neither T.V. sauna or spa worked. Leaks everywhere and could hardly get into the room.