Guest User
July 23, 2024
The environment and location are excellent, the service, hygiene and facilities are beyond reproach! The musty smell is suffocating, and what is even more infuriating is that people smoke on the balcony (there is no sign or staff to remind them to "No smoking"). 300 Australian dollars was directly deducted from the prepaid deposit 1 hour after check-out. I called to inquire and the reason was that the waiter cleaned the carpet in the room and there was a smell of smoke, which needed to be cleaned. I protested and said that there was this smell as soon as I entered the room, but no one paid any attention to it. It's a huge pit!!!
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