Premier Inn Maidenhead Town Centre

Good and reliable place to rest after hard day work.

Beds were comfy but no hot water for showers so the family had to have cold showers each morning of our 2 night stay. Fire alarm went off 4 times in the morning which woke us all up. Parking is expensive and not close when your a family of 4 with kids in tow and multiple bags.

The welcome was great, the staff member on the check-in desk being very friendly and efficient. The room, as always with Premier Inn, was reliably and. consistently clean and comfortable. The food .... Edible is the best I can describe the evening meal (Wetherspoons would be an upgrade). For me, the worst part of my stay was, despite clearly advertising vegan protein options in their online menu for this hotel, there was no vegan bacon or sausage available. Therefore, the only options (for vegetarians and vegans) in the hot buffet were hash browns, beans, mushrooms and grilled tomato halves. Again, Wetherspoons can do better, and much cheaper! The staff in the morning seemed barely aware of the concept of vegetarianism let alone veganism, so perhaps this hotel is stuck in the 20th century and hasn't realised that the wider hotel community recognises that dairy allergies and vegan/vegetarian needs ar every widespread and easily catered for. An complaint to Premier Inn received a reply that I can only assume was written by ChatGPT, and I was told to call the hotel in advance if I wanted to check specific items were available. Perhaps remove your location-specific menus from your website then eh Premier Inn? The most helpful element of this stay was I can now remove Premier Inn from my business bookings.