Guest User
October 31, 2024
Here's a feedback from my overnight stay at the resort. Pros: 1. Property and Ambiance: The resort is nestled in a lush green landscape with a serene beach view, making it an ideal place to unwind and disconnect from the hectic demands of work life. 2. Photogenic Spots: The resort offers numerous scenic locations perfect for capturing memorable moments. 3. Refreshing High Tea: Enjoying a refreshing high tea while overlooking the beach adds a delightful touch to the overall experience. 4. Access to Amenities: Guests can make the most of their stay with access to the swimming pool and spa facilities. 5. Well-Appointed Rooms: The rooms are well-equipped with essential amenities such as hot water and reliable Wi-Fi, providing a hassle-free stay without any complaints. 6. Diverse Breakfast Options: The resort’s breakfast buffet offers a substantial variety, including Aloo Paratha, Idly, Pongal, Vada, Poori, live dosa counters, ***** with an assortment of chicken dishes and eggs, making it well worth the price. Cons: 1. Lack of Personal Engagement: The absence of personalized attention from the staff, particularly the receptionist, detracts from the overall experience. A more proactive approach in providing information about resort amenities and extending gestures like inquiring about guest feedback or offering assistance in arranging transportation would significantly enhance guest satisfaction. 2. Limited Staff Presence: Considering the size of the resort, the number of staff appeared inadequate, which might affect service quality. 3. Maintenance Issues: Due to the proximity of the dining area to the beach, the chairs appeared slightly soiled, likely due to the presence of crows. Improved maintenance would ensure a more pleasant dining experience. Overall: Despite a few areas requiring attention, the resort provides an enjoyable experience, offering good value for money.