Guest User
July 22, 2024
Very disappointing experience rating: 1/5 i recently stayed at [hotel lake view] and unfortunately, it was a very disappointing experience. Here are the main issues i encountered during my stay: 1. Cleanliness: the room was not properly cleaned. I found [specific issue, e. G, hair in the bathroom, dirty sheets, dust on surfaces. 2. Service: the staff was unhelpful and rude and unprofessional 3. Amenities: several advertised amenities were either not available or not functioning. For example, [specific amenity, e. G, the wi-fi was extremely slow and unreliable. 4. Comfort: the bed and pillows were extremely uncomfortable. 5. Value: for the price i paid, i expected a much higher standard of service and comfort. This stay did not meet my expectations in any way. Overall, my experience at [hotel lake view] was far below the standard i expect from a hotel. I would not recommend this hotel to anyone and will not be returning. I hope management takes these issues seriously and works to improve their services.