157 Moo 6, Tambol Donkaew, Don Kaeo, Chiang Mai Province, 50180, ThailandView Hotel Details
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Raya Heritage Guest Reviews
4.6/5
Great
160 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(160)
Positive reviews(156)
Reviews with photos/video(96)
Well designed(27)
Classy environment(24)
Large rooms(13)
Quiet & comfortable(13)
Loved the view(10)
Tasty restaurant(10)
Tasty dinner(10)
Too many mosquitoes(7)
Negative reviews(4)
Guest User
Rin Suite with Terrace
Stayed in Aug 2024
Family
1 review
4.7/5
Amazing
Posted on Aug 13, 2024
The hotel provides a really good experience and environment to me and my mum. The staffs here are nice and helpful. Thank you.
Response from Property: Dear Valued guest,Thank you so much for your kind words about your stay at Raya Heritage.We are delighted to hear that you and your mum enjoyed your experience with us. It’s wonderful to know that our staff was able to provide you with excellent service.We look forward to welcoming you back to Raya Heritage in the future.Sincerely,Management teamRaya Heritage
StanC
Rin Suite with Terrace
Stayed in Jun 2024
Couples
16 review
5.0/5
Outstanding
Posted on Jun 27, 2024
Amazing property with top-notch hospitality service, staffs were very well trained. Room was super comfortable and nicely designed, especially bed sheet was very smooth. Breakfast had a great options and really good quality, had lunch and dinner as well, foods were very delicious. I really love hotel design and concept, definitely going back to this place!
Response from Property: Dear StanC,Thank you so much for your wonderful feedback. We're thrilled to hear that you enjoyed your stay with us at our property. Your kind words about our hospitality, well-trained staff, comfortable rooms, and delicious meals mean a lot to us. We look forward to welcoming you back to experience our hotel design and concept once again. If there's anything more we can do to make your next stay even better, please don't hesitate to let us know.Sincerely,Management teamRaya Heritage
JUNO
Rin Suite with Terrace
Stayed in Sep 2024
Couples
82 review
5.0/5
Outstanding
Posted on Sep 10, 2024
The service was so great as well as the dinner and breakfast were so delicious. The hygiene of room was excellent. We felt so relaxing during to the warm setting in room and enthusiasm from staffs
Response from Property: Dear JUNO,Thank you so much for taking the time to share your feedback about your stay at Raya Heritage. We are delighted to hear that you enjoyed the service, along with the delicious dinner and breakfast. It's wonderful that you found the room's hygiene excellent and appreciated the warm, relaxing atmosphere. We hope to have the opportunity to welcome you back in the future.Sincerely,Management teamRaya Heritage
Guest User
Rin Suite with Terrace
Stayed in Jan 2024
Couples
7 review
4.5/5
Great
Posted on Jan 16, 2024
Pros: spacious room, nice atmosphere. Friendly staff, breakfast was great too. Doesn’t take long to go to the city centre if you drive yourself.
Cons: electricity supply in room was a bit unstable (their backup system would work immediately but the lights would switch on and off suddenly…)
Response from Property: Dear Valued Guest ,Thank you for sharing your feedback on your stay at Raya Heritage. We're delighted to hear that you enjoyed the spacious room, the pleasant atmosphere, and the friendly staff. It's also great to know that you appreciated the breakfast and found the location convenient for driving to the city center.However, we apologize for the inconvenience you faced with the electricity supply in your room. Your feedback is valuable, and we take it seriously. We understand the importance of a seamless experience, and we will address this issue to ensure a stable and reliable electrical supply for our guests.Once again, thank you for providing your feedback, and we appreciate your understanding. We strive to improve our services, and your input helps us enhance the overall experience for our guests.Sincerely,Management teamRaya Heritage
Yieeee
Rin Suite with Terrace
Stayed in Mar 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Mar 9, 2024
perfect experience
Hope to see you next time
Response from Property: Dear Yieeee,Thank you for sharing your perfect experience with us.We're delighted to hear that you had such a wonderful stay. We look forward to welcoming you back next time.Sincerely,Management teamRaya Heritage
Guest User
Kramm Suite with Pool
Stayed in Dec 2023
Family
6 review
5.0/5
Outstanding
Posted on Mar 21, 2024
Love everything about this beautiful place.
6/9
Response from Property: Dear valued guest,Thank you so much for your kind words.We're delighted to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we hope to welcome you back again soon for another wonderful experience. If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us knowSincerely,Management teamRaya Heritage
ray bkk
Kramm Suite with Pool
Stayed in Mar 2024
Travel with friends
167 review
5.0/5
Outstanding
Posted on Mar 28, 2024
great hotel with great view .... enjoy the stay with my friends , would love to come back again
Response from Property: Dear wei hung,Thank you for your kind words and for choosing to stay with us. We're delighted to hear that you and your friends enjoyed your time at our hotel and appreciated the great views.We're thrilled that you had a memorable experience, and we can't wait to welcome you back for another enjoyable stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Sincerely,Management teamRaya Heritage
Yeos
Rin Suite with Terrace
Stayed in Jan 2024
Couples
4 review
4.5/5
Great
Posted on Mar 14, 2024
overall we had a fantastic stay at the Rin Suite. Beautifully designed. although one thing I wish could be better is the breakfast. Coffee is very important for me in the morning and when I asked for an americano it tasted like water, so I asked for double shots and it didn't come until almost half way through my breakfast. croissant wasn't that great, we ordered 2 and one was not baked properly (mushy inside and cold)..... other than that the service was great which makes up for it. I will stay here again and make sure you order double shots if you are a regular coffee drinker.
Response from Property: Dear Yeos,Thank you for sharing your feedback with us. We're delighted to hear that you had a fantastic stay at the Rin Suite and appreciated the beautifully designed accommodations. We sincerely apologize for the inconvenience you experienced with the breakfast service, particularly with the coffee and croissants. Your comments are valuable to us, and we will address these issues with our team to ensure that we improve the quality of our offerings. We're glad to hear that the overall service met your expectations, and we look forward to welcoming you back again in the future. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to let us know.Sincerely,Management teamRaya Heritage
Iwona Polka DotSki
Huen Bon Suite
Stayed in Jul 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jul 9, 2023
I had my creature comfort moment at Raya Heritage and I liked it. The experience was personalised and my take away breakfast was awesomely customised. Great bed and a bath with salts. When I’m in the area again I’ll repeat that self- love moment. Thank you RH.
Anonymous User
Huen Bon Suite
Stayed in Oct 2023
Couples
8 review
4.0/5
Very Good
Posted on Oct 31, 2023
Thank you for the birthday arrangement in breakfast time at the restaurant, every staff is friendly and warm hospitality! Of course price is high comparing to other resorts.
Response from Property: Dear Valued Guest,We appreciate your comments regarding your stay at Raya Heritage. It's wonderful to hear that the hotel made your birthday special with a thoughtful arrangement during breakfast, and that you experienced friendly and warm hospitality from every staff member. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Management teamRaya Heritage
Joby Yuen
Huen Bon Suite
Stayed in Jul 2023
Couples
4 review
5.0/5
Outstanding
Posted on Jul 16, 2023
The hotel and room looks exactly the same as the photos shown in the app. Location is good, hotel staffs are nice and provided warm welcome and service.
We had a pleasant stay at Raya Heritage and will definitely come back.
Jaaa111
Rin Suite with Terrace
Stayed in Feb 2023
Couples
26 review
3.7/5
Posted on Feb 11, 2023
Facilities are ok, but service not leading hotel group standard
JMCh
Rin Suite with Terrace
Stayed in Dec 2022
Couples
26 review
4.7/5
Amazing
Posted on Jan 13, 2023
It was such a pleasant surprise to be at raya heritage hotel. I’ve been to Chiangmai a dozen times but this hotel is a gem!
Leung
Rin Suite with Terrace
Stayed in Dec 2022
Couples
20 review
4.5/5
Great
Posted on Jan 3, 2023
Super cool luxury resort! Impressive nature x modern design, very spacious and quiet ensuite. 5-star staff service. Food menu could offer more choices for less/non spicy dishes.
Rabbit 123
Rin Suite with Terrace
Stayed in Aug 2024
Couples
8 review
5.0/5
Outstanding
Posted on Oct 29, 2024
Best hotel
Response from Property: Dear Niko Choi Kuan,Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated We look forward to serving you in the futureSincerely,Management teamRaya Heritage