Best Madrid Hotels

Really rubbish, refunding the deposit nm can drag on for more than a week. Take the deposit in one second. It doesn't take a week to transfer money from within the country. Will never choose this hotel again

Perfect location💯, overall it's OK, the lack of hot water is particularly terrible, I remember that European hotels were not like this before, now you can only go to the first floor to get hot water, this hotel can only heat the tap water for you in the microwave...

Location is excellent near the shopping district and metro station. The only thing about the room is, there isn’t any comfortable sofa seat or arm chair that you can rest on without dirtying the bed. Also, it’s cold at 11 degree, but you have to request for blanket. The room doesn’t comes with any blanket if you do not request for it. It’s weird. Overall, ok with the hotel

The location of the hotel is very close to the US Embassy in Spain, and is also close to the luxury street. The location is very good. The rooms are also very quiet, that is, the facilities of the hotel are a bit old, and there is no such thing as a high-end hotel.

The location is good as it’s very central. The room was a bit small but it was on discount and the facilities were alright. We had a bathtub and had no problem going around Madrid. It’s not a bad choice but depending on the room your views could be better as our view was facing the building and there wasn’t much to see. Either ways it’s not a resort so I think the experience was good

I really love this hotel. I welcome cakes and bear candy on the first day. It is delicious, and the quality of the toiletries is very good. The hotel has a free mobile internet, a deposit of 200 Euros, and a refund. The breakfast area is small but it is really pleasant. Sitting on the balcony and enjoying the sun and tea, it is full of holiday. I will definitely stay again next time.

There was a strange smell in the room, like foot odor, it felt like it was on the carpet. But with heating and hot air conditioning, it's still nice. By the way, you can't go to the rooftop pool, don't be fooled by the pictures.

The location of the hotel is very good, just next to Gran Via, you can go shopping when you go out. In addition, it is very convenient to travel, the subway station is at the door, the sightseeing bus platform is not far away, and there are several food streets around. The hotel service staff is also warm and thoughtful. It is worth mentioning that there are many Chinese restaurants in the surrounding area, as well as coco milk tea.

Excellent stay from start to finish. Clean and we were offered an upgrade for a mere 12 Euros. Beautiful room. The breakfast was fantastic! Worth every penny! Highly recommend this hotel! Perfect! Not so far away from the center with local transport. Also really close to the terminals. Free shuttle service on time! Great.

This is a local hotel group. The service is really too general. When I checked in, I waited for a long time and the staff kept talking because I didn't understand Spanish and thought they were saying something. After a while, I didn't look right. I asked before I said, oh, it turned out that you want to check in, she doesn't know 🤷♀️ dizzy! What is the queue at the front desk without check-in? The size of the hotel room is OK, but the facilities are really not five stars. The price of 161 days is basically no price/performance ratio. I regret not choosing the hotels in the international chain, and the intercontinental is almost 2200 to 2500. The most important thing to note is that Trip.com gave the label of this hotel's parent-child hotel on the page of the hotel reservation. I also set this for this. However, the hotel's swimming pool does not accept children under six years old. And, swimming is required to be reserved in advance... Understandably, the hotel swimming pool is not big, so an appointment is required, but at least the front desk should inform you when you check in? The children happily changed their swimsuits and went down, not allowed to swim, and left disappointed. I quickly tried to make an appointment, but the person in charge of the appointment went to make a spa for the guests. I don't know when I can return to the reception desk... Fortunately, I met a very enthusiastic staff and helped contact and coordinate. Finally, I said that I would make an exception for the children to swim once, but the ~ can be from 8 pm to 8:45 pm... Although I am very grateful to this staff, the children have already slept at that time 💤 and finally disappointed that they were not able to swim. Always ask me why the children are not allowed to swim. Yuan can try his best to explain that it is the negligence of his mother and there is no appointment. If you are also booking for the parent-child label, then you must think twice. When booking, this hotel has always been on the top. It is estimated that the commission for Trip.com should be relatively high, or buy a recommended location. The price is not bad, but it is really so-so.