Guest User
June 23, 2024
Here is a summary of points: 1. Isolated location: The resort is situated in an isolated place, lacking access to local services and entertainment. 2. Average breakfast: The breakfast provided at the resort is considered average in terms of quality and variety. 3. Slow service: The service at the resort is very slow, with a couple of items taking an hour to replenish. 4. Noisy environment: There were a lot of kids crying non-stop, which may have affected the overall experience. 5. Unhygienic food handling: Some kids helped themselves to cold food with their bare hands, which is not hygienic. 6. Fresh and quality food: Despite the issues mentioned, the food at the resort is nice, fresh, and of good quality. 7. Slow dinner service: The dinner options are great and reasonably priced, but the service is again very slow. 8. Average bread quality: The bread provided at the resort is considered average and nothing to be proud of. 9. Presence of flies: Flies were a constant presence at the resort, which may have been unpleasant. 10. Temperamental TV in the restaurant: The TV in the restaurant was reported to be unreliable. 11. Efficient room service: The room service, particularly Bahgat, was efficient and paid attention to detail. 12. Polite and efficient staff: Botros and Mr. Esmat from the restaurant, as well as Mina, Corolos, and Mohamed Dahab from the front desk, were professional, helpful, and provided service with a smile. 13. Overall average experience: While the staff members are praised, the resort is considered to be in an average spot. 14. Feedback for owners: There is a hope that the owners will address the mentioned issues and work on improving the resort's assets and to invest in access for disabled people like wheel chairs electric buggies etc