Mackinaw Beach and Bay Inn & Suites

The hotel is excellent with nice views. It is quite clean. Very satisfied with the service and facilities!

Very comfortable. I requested a king room and they gave me a suite. When the ice machine was empty, they brought ice right to our room. Nice people, nice 2 bedroom room and nice view of the bridge at night Every time i come to Mackinac city, this is the hotel that I stay at. I love that all rooms are always facing the water. I can watch the sunrise.

The location on the outer edge Mackinaw City and away from the hustle and bustle of the city made it a peaceful quiet setting. Our room was clean and comfortable. The shower had good water pressure. The lake view was wonderful. The quality of this stay, combined with the price, made it an excellent value. Would definitely stay there again!

We had a great stay! room was clean and staff was friendly, trip was almost perfect just wished they would have more breakfast choices for kids! luckily there we breakfast places near by. During our last night we caught a perfect view of the northern lights right next to the bridge! I would definitely stay here again and recommend it to small and bigger families.

The maid Sandra didn't clean out the coffee pot from the previous guests use so I found half a pot of stall coffee and a used coffee pod in the filter, there were other people hairs on the counters and sinks, the chairs and table on our balcony were covered in spilled coffee and other stains, and there were a few cobwebs in between the slats of the balconies railing. Sandra never came to our room to empty the trash, sweep, give us fresh towels, give us a new roll of toilet paper, or new coffee supplies for our in room coffee port. The windows were very dirty and to see the lake view we had to open the window and let the cold air into our room, there were stains on the carpet, missing tile on the counter, loose tiles on the window ledge, there was a hole above our tub with a plastic pipe showing, our toilet kept running so we had to keep taking the tank lid off and fixing it. There is only one elevator for the guests and staff to use and the staff act like the guests shouldn't be using it, the bike rack blocks half of the sidewalk so you have to walk in the grass to get to the entrance as long as it's not being blocked by the numerous carts of dirty bed linens, dirty towels, and bags of garbage one cart with dirty towels stayed on the sidewalk our entire trip of four days. Bring your own items for breakfast or be prepared to spend $10-$30 at the nearby restaurants for it since the hotel doesn't offer breakfast like it used to.