Premier Inn Macclesfield South West

Warm welcome at the reception and taken care of by the receptionist. There was an internet change at the hotel recently which is not fully up and running so receptionist helped by by checking every room and allocated the room that has best internet as I mentioned wi-fi is very important for my stay. Premier Inn beds and pillows are so fluffy and very comfortable, I am considering to buy for my own home.

This was a great base for the area. The hotel was very comfortable, the shower was amazing! Couldn't fault the staff, they were all friendly and helpful. Any problems that occured were quickly sorted out. Look forward to returning again soon.

Staff were excellent. We arrived with a broken spring on our car. Very late from Manchester airport. The man behind the reception desk could not have been kinder. Infact in the morning we were given a print out he had made for us of the nearest garages to help us. The room was clean. The bed very comfy and the hotel so quiet. The 12pm check out really helped us out with getting the AA to sort out our car. The morning staff were also very helpful and sympathetic to our plight!

Was a bit unsure about the night staff as couldn’t get hold of but could hear someone in the office. Comfy beds rooms ok. Breakfast was good. Just felt as had no service in the hotel. Carpark space very good. Pub next door very nice. Rooms clean and tidy.

Mixed bag, the warm welcome you expected was recieved from Christian. Very friendly guy. The room is in need of refurbishment with scuff marks everywhere and bits of plaster missing. Breakfast was possibly the worst I've ever had. Sausages were burnt, bacon was burnt, mushrooms tasted boiled. The pouched eggs were very well done and solid, no check backs were completed during breakfast.

The room was of a very good standard, especially for the reasonable price of £55 per night. I actually ended up extending my stay because I wasn't ready to leave! Special mention must go to Christopher who was working at reception during my visit, and his manager Mike. On New Years's Day I made a mistake by booking my room extension at the wrong Premiere Inn location. The fee was non-refundable, however both Christopher on reception and Mike the manager (by way of a phone call as it was his day off!) worked some sort of magic and managed to switch over my room to the right location at no extra cost to myself, completely saving the day and allowing me to continue enjoying my New Year's Day celebration. I'm very grateful for their hard work and patience. I'd definitely stay there again.