Premier Inn Macclesfield North

I just want to say how welcome all the staff make you feel. You are welcomed and cared for especially as a solo traveller. The rooms are always very clean and well equipped. The Beefeater next door provides all you need. A lovely relaxing place to stay. The staff are all so lovely, helpful and welcoming. I must give a special mention to Barry. who is really fantastic at front of house, makes you feel special, he really cares about his customers. I must also mention Sandra who went above and beyond recently. I mentioned that the guide on my T.V. was not working, she came to my room to see the problem, brought another remote, then as that didn't solve the problem she went away and soon came back with the answer and the problem was solved. I had told her so the Inn knew it needed fixing. I was so happy that the issue was solved so quickly. Sandra was not going to have a customer who was not 100% satisfied with their visit. All the staff in the Beefeater are lovely as well. So if you need a place to stay for business or leisure this Premier Inn is the place to stay.

I've stayed at this hotel three times now, and each visit has been fantastic! The staff are always friendly and helpful, making me feel welcome every time. The location is perfect for exploring the area, with lots of great spots nearby. The rooms are consistently clean and comfortable, which is a big plus. I definitely plan to stay here again next time I'm in the area. Highly recommend!

I don't know if its the same at all Premier Inns, but the standard and service provided at this one is not worthy of a so called budget hotel. Nor is the price. On entering our room it was obvious someone had been smoking in it. Not acceptable whether by previous guest, cleaner, workman...told receptionist who didnt apologise, just said to let her know if it happens again!! The flow of water from the tap in the bathroom sink was miniscule, the water was either hot or freezing cold. The heating never works in this hotel and the fan provided gave out an industrial amount of cold air! Not safe to leave window open overnight so because Iwe went some ventilation we had to have the fan on and freeze. And it seems PI can n o longer stretch to glasses AND mugs. The mugs are now made out of glass, presumlbly to double as both! it is a joke. The price you pay for something like this pathetic idea and no cleaning. We stay at this one regularly as it is near to family but if we could find another in a convenient location we wouldn't hesitate to forget this place. The only good thing is the breakfast, always quality with friendly staff.

not a bad hotel and the pub next door was great, receptionist was friendly & helpful and the room was ok-ish, BUT... our TV had no sound on BBC1 HD and we struggled to sleep because some sort of fan was running very loudly all night long (seemed to be an extractor for the bathroom which went louder when the bathroom light was on but would not go fully off) the only way we could get it to go off was to remove the card from the key-card slot but then we had no power/lights at all... so that was no help

I had an accident, and an ambulance had to be called. Jenny was extremely professional and very reassuring throughout my ordeal. She suggested and arranged for me to change my room to be on the ground floor, which was vital upon my return from hospital. I can’t thank and praise Jenny highly enough for all that she did.

Overnight stay in this Premier Inn for a family party nearby. Jenny on reception welcomed us warmly and was such a friendly cheerful lady. Thank you Jenny. Our room was clean and very comfortable - there was plenty of tea and coffee available for the thirsty travellers! We would return.