Hotels near Van Eyck Antiques and Works of Art., Maastricht

This small hotel has a perfect location, in an old house facing the river Maas, in the most picturesque part of the historic center, near charming shops and restaurants. It’s clean. The rooms are modern, minimalist but well thought out. No breakfast, no coffee makings in the room, no drawers or shelves, certainly no safe, hair dryer only on request from the front desk- it’s not luxe, and a bit of a challenge for older travelers. I didn’t find the staff rude- egalitarian, perhaps- brusque when dealing with complaining, entitled guests but otherwise friendly and very helpful. They were young and cool enough that we actually took their restaurant suggestions.

I stayed here for four days for a business trip. The front desk staff were very helpful with questions about dining, parking and other services of the hotel. There are two parking garages that the hotel uses, one that has metal doors on either side, so if you have a large vehicle, you may want to use the other entrance around the corner which had a little more space on the sides. The room rate included breakfast as well as overnight parking.. The room (#636) faces the plaza next to the entrance of the parking garage. The rooms across the hall face the river. The room has two beds with a desk that hold the TV which can swivel to either the beds or the desk area. The bathroom has a nice walk-in shower with a glass partition. The space works for one person. There was two bottles of water that were left in the room each day. The hotel is centrally located with lots of café and restaurants on the same side as well as short walk to shops/restaurants across the river. I can see why many of the people from our company stay here.

Our room on the 4th floor was facing the train station but very quiet in the night. The room was clean. The bed was big and comfortable. There were 3 windows. Like the round table with 2 chairs, we really could sit for a drink. Breakfast was great. Receptions were friendly and helpful. We pre-booked the underground parking so convenience when we arrived. Lots of restaurants around the hotel and from the hotel to City Hall. The only think that I don’t like was the bath tub was small and narrow so when I showered the shower curtain touched my arm all the time.

Hotel staffs were friendly. The hotel is a bit dated. Definitely can improve on cleanliness. The coffee cups and spoons in our room had stains, the rug around the bed was so old and gross looking and there was even a dead baby cockroach stuck on the wall. Free vanity kits and tubes of lotion were unnecessary.

My partner and I took a NS deal to stay at NH hotel in Maastricht. At first we were worried it's not at the city center as it was our first time visiting the city. It was very easy for us to reach the hotel from the train station. Well located with walking distance to train/bus stations. The hotel is very nice, and the staff were very friendly. We were happy about everything in the hotel. In particular, the breakfast was great !

After years of visiting this wellness, I made a booking for the hotel for Jan 1st to 2nd to start the year in full relax mode. It was a disappointment at best. First impressions are everlasting impressions in any business. Especially in the hospitality business. When anyone walks through the doors of a hotel, those first 2 minutes determines the entire perspective on their stay. My initial experience walking into this place unfortunately set a nasty outlook. We showed up an hour earlier then our booking foreseed, and thus, basically got told to ”take a hike”. Allow me to elaborate… During the booking, I was asked to put an “estimated time of arrival”, however, as an internationally travelling guest, it is obviously impossible to input an exact time of arrival. Little did we know that this was going to be such an issue. We got told that, because I had input 12:00 in the system as my ESTIMATED arrival time, we were not allowed to check in or access the spa. We were even told that the wellness spa was closed, and would only open at 12:00 since it was Jan 1st (Regardless if we paid 2 full days of access). I couldn't help but wonder, if this is the case, why even offer 2 days of access for those specific days? It’s basically selling something that will never be delivered… in my business that’s called theft. Now, when I asked what could be done to accommodate us, they told us basically to take a hike.... Yep, ”Ga wandelen” is what she said, to be exact. As pissed off as I was, I couldn't help but notice loads of people inside, some getting stuff out of rooms, going to drop stuff in their cars, and going to the wellness.... yet, for us, nothing could be done to accommodate us! Nothing at all..... so, 340 € for a one-night stay just can't seem to offer any flexibility in this hotel. Not even access to sit at a restaurant, nothing, nada, ziltch! So we went for amazing jetlagged hike across the village and came back an hour later! By the time we returned, there was a huge line up at the check-in desk. We waited in line. The gentleman at the check-in apologized and offered us a complimentary bottle of wine in remediation for the inconveniences caused earlier. He also told us that we could enter the first room that had been cleaned, which was immediately available. He escorted us to our room and offered some information about the hotel facilities. I got the impression that this young staff member understood what happened, and really wanted to make our stay enjoyable - (our complimentary to him, good hospitality!!) The hotel was modern and well kept, some renovations and upgrades had been made. Our room was clean and accommodating, good size and well furnished. Coffee in the room was great! The bathroom had a full-size bath and was very functional. However, very little soap was available. Thankfully, previous experiences dictate me to bring my own. We started our experience at the wellness spa – I will review the spa separately.

The hotel is very well located and very beautiful. The frame is really top! The staff is at the small care, very laughing and listening. We had booked a superior room with garden view, spacious and well-organised. The room was very comfortable and the room was very comfortable. The hotel is very comfortable and comfortable and the hotel is very comfortable and comfortable. The water of the pool was a little fresh and the hammam didn't work. It lacks a jacuzzi to complete the whole.

3 nights on the floor a perfect room. This was with terrace on the garden side. Funny quiet and so delicious sleep in the good beds. Bad room spacious with washing table, bathroom and separate shower with rain and hand shower. Toilet separated. A lot of mountain space and large picture flatscreen TV in the room. Coffee/tea set available. Breakfast is extensive, dinner is quickly served and delicious. Friendly staff. We were very happy that the engine could be set inside. Real service and I'd like to come back here.