Zenden Hotel Maastricht

Hi Loved our break in Maaestricht and of our highlight was Andre’ concert. However felt it was important to feed back our disappointment of quality of rooms and our stay. First of all fridge was not in working order for 3 days, no gesture of offering bottles of cooled water as temperature was so hot. On asking (day2 if we could put water in one of fridges in foyer we were told okay but not normal procedure) Cleanliness of room very poor. Area between two sinks was not cleaned for the 4 days we were there as toothpaste marks were not removed. Also black small table was not cleaned as still sticky day we left. Drinking glasses also were not cleaned whole break and shower head dirty. Very poor for the cost we were charged for hotel. We have stayed in much grander hotel's for much cheaper. Only positive note was staff on reception were lovely and very helpful. Thank you Albara and Joyce. We did love Maastricht as beautiful city but sadly let down by the standard of Zenden Hotel.

The location of the studio was fantastic - quiet, but extremely central (restaurants and bars around the corner). It was very modern and tidy; the service of the personell was really great. The studio even had a small terrace with a garden. Price-service-ratio was REALLY good! We enjoyed our stay there very much and can only recommend it to anyone! Dit vacancie was heel loek. Graag nog eens.

We booked two rooms and were quite satisfied with our stay. Although one room didn’t have air conditioning, a fan was provided, which made it manageable. The hotel’s location near the city center was very convenient and made it easy for us to explore and travel around the city. Overall, a comfortable and pleasant experience.