Courtyard Lynchburg

Courtyard Lynchburg offered a comforting, clean stay during a difficult time. GM Lynne Simpson was incredibly helpful. The Courtyard brand though is not my usual Marriott go-to, this hotel truly impressed and did not disappoint. Thanks

Overall location was excellent and staff was extremely helpful and friendly.

Surprised by discomfort of our stay Everything from checking in, your front desk staff, they were phenomenal. Your hotel was fully booked our second night, so no ability to move our rooms but right next to us with a room with two dogs who would not stop barking. The front desk staff did make contact with the folks in that room when they had returned from being away and having left their dogs…also, your beds were as hard as a rock, the mattress so uncomfortable; very surprised Marriott would choose that. Before our stay, we had inquired on another future date before we even checked into our room and it would be for the next four weeks and because it’s in a college campus area, we were given a quote of $599 for one night. This is because it sits less than five minutes away from, a huge university. I think it’s unfortunate that Marriott would try to maximize on graduation time and charge that kind of money for something just because it’s sits next to the campus. Just my thoughts on that.

Great for a one night or a few. However when I asked for a Itemized receipt I was told I could not be given one. When I explained that I need it for my job to pay me back was told not allowed because I booked through a 3rd party

All together good but I didn’t expect to be charged for coffee in the morning.