Warrington Motel, J20 M6 Lymm Services

Consistently friendly and helpful staff provide great customer service. Convenient location near airport, M6 motorway, and dining options. However, guests experienced discomfort due to hard beds, noise, and cleanliness issues.

The beds in our family room (Room 11) were all old and extremely uncomfortable. The double bed creaked and groaned all night long, and it wasn't the person in the bed, who tosses a lot. Underneath the sofa bed was full of detritus. The sofa bed itself was as comfortable as I imagine it would be to sleep in a ditch after a heavy night. Prodded and poked by the metal bars under the paper thin mattress. Toilet rolls were as thin as tracing paper and very small sheets , reminding me of my school days. Be careful how much pressure you use to wipe, as you may be tickling yourself soon enough. Brown fingers are a risk. There was only one bin, which was in the bathroom. There was only one tiny sachet of shampoo and conditioner to be shared by three people. There were only two single use cups for refreshments, to be shared between three people. Grouting on the bathroom tiles were covered in black mould. The bath panel was rotten. There was no WiFi, despite advertising that there was. When we asked at reception, we were told that they hadn't had WiFi for many months as the WiFi had been upgraded but the hotel didn't have the up to date systems to run it. The hotel shouldn't advertise facilities that it doesn't have, false advertising, which is against the law. The door to the room slammed like something out of Prisoner Cell Block H, the only thing that was missing was the jangling keys. You'd need muscles like Arnie to push open the door. The view from the window was something else. Pathetic really. Severely poor standards all round. This hotel needs shutting down.