Alpenstrasse 3, Lucerne, Canton of Lucerne, 6004, SwitzerlandView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Residence Zum Löwen Guest Reviews
3/5
27 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.1
Amenities3.0
Service3.0
Cleanliness3.1
Filter by:
Sort by:
All reviews(27)
Positive reviews(9)
Reviews with photos/video(2)
Negative reviews(3)
Anonymous User
Double Room with Shared Bathroom
Stayed in Jul 2024
Couples
1 review
1.0/5
Posted on Jul 27, 2024
Worst experience ever. Not even a hotel despite the name! We were asked to live in somewhere2-3 streets away, crossing the road, from the hotel main building. Strenuous to do so from Luxern station. Don’t trsut the distance and time from station, provided by the hotel. It took around 20 mins of fast walking with the sunshine to get to.
Also, no room service is provided. No cooking utensils, no microwave.
If you are willing to take up a challenging journey with sweat and hardship in Luzern, this hotel is here up for you.
Grace
Double Room with Shared Bathroom
Stayed in Apr 2024
Solo travelers
12 review
4.5/5
Great
Posted on May 16, 2024
I was upgraded to a room with no shared bathroom, which was a great honor! It is true that the front desk and the house are not in the same building, but fortunately there is a waiter to lead the way, and it is not far away. It is very close to the attractions, and there is a supermarket downstairs, which is very convenient.
Original TextTranslated by Google
Guest User
Single Room with Shared Bathroom
Stayed in Oct 2024
Solo travelers
10 review
4.5/5
Great
Posted on Oct 25, 2024
After checking in, I was told that I was staying in an apartment. The location was great, but it was a little hard to find the first time. If you check in at night, it might be even harder to find the apartment door. The shared bathroom shower was not inconvenient, but the elevator in the apartment was very unstable. I used it once and never used it again.
Original TextTranslated by Google
Guest User
Double Room with Shared Bathroom
Stayed in Oct 2024
Couples
1 review
3.7/5
Posted on Oct 20, 2024
The room is big enough. The cleanliness is good. The location is good, near the lion statue. It is very convenient for shopping, eating and sightseeing. But there is a smell of cigarettes in the building.
Original TextTranslated by Google
Guest User
Double Room with Shared Bathroom
Stayed in Sep 2024
Family
36 review
3.0/5
Posted on Sep 17, 2024
The hotel is in a residential building with no signboard. After looking for it for a long time, I finally found out it was there when I saw the waiter. It is quite far from the check-in station. I will not book again😞
Original TextTranslated by Google
LiJoyce
Double Room with Shared Bathroom
Stayed in Jun 2024
Couples
12 review
2.2/5
Posted on Jun 10, 2024
You have to walk a while to get to another apartment, which is very inconvenient and not very hygienic.
Original TextTranslated by Google
Guest User
Double Room with Shared Bathroom
Stayed in May 2024
Business travelers
8 review
4.2/5
Very Good
Posted on May 22, 2024
The hotel has two buildings, and we were arranged to stay in the other building. It was a holiday that day, and it happened to rain. There were only two people working at the front desk, and they couldn't leave. They just told us how to get to the other building. It took some time to find a place to stay.
Original TextTranslated by Google
Guest User
Single Room with Shared Bathroom
Stayed in Aug 2023
Solo travelers
9 review
5.0/5
Outstanding
Posted on Sep 15, 2023
Very good environment. Very satisfied with living in the city.
Original TextTranslated by Google
mingmin
Double Room with Shared Bathroom
Stayed in Jun 2023
Couples
15 review
4.2/5
Very Good
Posted on Jun 27, 2023
Public restrooms and bathrooms, room layout is okay
Original TextTranslated by Google
Guest User
Double Room with Shared Bathroom
Stayed in Jul 2022
Travel with friends
4 review
3.0/5
Posted on Aug 6, 2022
The location of the hotel is not particularly easy to find.
Original TextTranslated by Google
Guest User
Stayed in Oct 2024
Travel with friends
2.0/5
Posted on Oct 7, 2024
Pessimo 4 stelle. Si può classificare un 2 stelle +..... Personale molto scortese. Pulizia camere solo su Richiesta e se puliscono fanno solo il letto. Colazione meglio andare al bar...... L'unico vantaggio è la posizione. Vicinissimo al centro.