OYO the Chiltern Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Luton
OYO the Chiltern Hotel
Waller Ave, Luton, Bedfordshire, LU4 9RU, United Kingdom
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We Price Match
Last booked 8 hrs ago
Amenities
Executive lounge
24-hour front desk
Bar
Restaurant
Business center
Wi-Fi in public areasFree
Express check-in and check-out
Garden
All amenities
Property Description
With a stay at The Chiltern Hotel in Luton, you'll be within a 15-minute drive of ZSL Whipsnade Zoo and Kenilworth Road Stadium. This hotel is 12.4 mi (19.9 km) from Woburn Safari Park and 1.6 mi (2.6 km) from Genting Casino Luton.
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6.8/10
Cleanliness6.8
Amenities6.8
Location6.8
Service6.8
All 25 reviews
Surroundings
Airport: London Luton Airport
(7.8 km)
Train: Luton Railway Station
(4.0 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
Standard Double Room
1 Double bed
Has window
Free Wi-Fi
Air conditioning
TV
Wardrobe
Heating
Check Availability
7
Standard Twin Room
2 Single bed
Has window
Free Wi-Fi
Air conditioning
Bathtub
TV
Wardrobe
Check Availability
6
Standard Family Room For 4
1 Double bed and 2 Single bed
Fixed window
Free Wi-Fi
Air conditioning
TV
Wardrobe
Heating
Check Availability
17
Deluxe Double Room
1 Double bed
Has window
Free Wi-Fi
Air conditioning
Bathtub
TV
Wardrobe
Check Availability
7
Standard Triple Room
1 Double bed and 1 Single bed
Fixed window
Free Wi-Fi
Air conditioning
TV
Wardrobe
Heating
Check Availability
6
Deluxe Twin Room
2 Single bed
Has window
Free Wi-Fi
Air conditioning
TV
Wardrobe
Heating
Check Availability
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Guest Reviews
6.8/10
25 reviews
Verified Reviews- Cleanliness6.8
- Amenities6.8
- Location6.8
- Service6.8
Average for similar properties in Luton
AI Summary
Guests appreciate the comfortable beds and cleanliness, ensuring a relaxing stay. They consistently praise the exceptional tidiness and spotlessness of the rooms.
Guest User
July 7, 2025
We turned up and there was no one at reception, we waited fifteen minutes for someone to come check us in. We got in the lift to the room which smelt dirty. Went into the room which also smelt. There’s a finger nail on the floor , blood on one duvet and on the curtain and 2 hairs in the bath. We went to the spar garage behind the back and bought detol and wipes to clean the place down ourselves. Please see attached photos. WHATEVER YOU DO DO NOT STAY HERE
Hussnain
April 29, 2025
Helpful staff
Verified traveler
February 22, 2025
Disgusting place
This hotel should not be allowed to be open to the public, it's full of homeless people, refugees and when we came back to get our car as we didn't feel safe leaving our car their so we didn't even stay, the reception area was taken over by about 20 people praying on their mats and looked insulted we had walked in. Disgusting hotel and not a safe feeling at all.
Callum
February 19, 2025
Awful
We had two rooms and it was one of the worst experiences I have ever had in a hotel.
Had to be moved multiple times because tv didn’t work. Then the new room had hairs all over the bed. Faeces on the bath towel and for some reason around the window. It felt extremely unsafe and was confirmed the council are also housing people there. The windows wouldn’t close. Because of the cleanliness I couldn’t even have a tea I’m the morning and had to stand there for an hour naked drip drying because of the towels were covered in faeces. Hotel confirmed this was disgusting and would refund. but now no one is taking accountability and I still don’t have the refund.
Ian
February 5, 2025
Don’t stay here
I book hotels that have a gym which this one said it did, on arrival I was told they don’t have a gym, I had to order food from outside. The furniture in the room looked ready for the tip they had a desk but no chair to sit at the desk. I was ready to walk out and book elsewhere but your policy on booking was non refundable. Disgrace!!!!
Mark
January 31, 2025
Really noisy neighbours (other guests). Not sure if this is a migrant hotel, but the guests were not very considerate, didn’t speak or understand English and were quite rude tbh. Stayed here for 2x 4 nights visits and will definitely NOT be staying again when in the area!!
Mr S A J
January 23, 2025
Very poor. Bedroom did not have plug in sink, hairdryer, chair in bedroom, toilet roll holder.
Lighting dreadful in room and no way to turn lights on or off without getting out of bed and walking to the door.
No way of adjusting temperature in room.
Tina
December 4, 2024
Avoid
Unclean, smelt profusely bad and no facilities was usable. Very disappointed in the hotel as online it appeared exquisite.
Could not get a drink or a meal. All closed when i returned from the hospital at 9pm
No staff around. The double bed was 2 singles pushed together. The bedding was soiled and also the towels. The hotel smelt very foisty
Services & Amenities
Most Popular Amenities
Executive lounge
24-hour front desk
Bar
Restaurant
Business center
Wi-Fi in public areas
Free
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Front Desk Services
24-hour front desk
Express check-in and check-out
Luggage storage
Food & Drink
Bar
Public Areas
Elevator
Garden
Smoking area
Executive lounge
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Business Services
Business center
Postal service
Safety & Security
Fire extinguisher
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
Breakfast not provided.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 97
With a stay at The Chiltern Hotel in Luton, you'll be within a 15-minute drive of ZSL Whipsnade Zoo and Kenilworth Road Stadium. This hotel is 12.4 mi (19.9 km) from Woburn Safari Park and 1.6 mi (2.6 km) from Genting Casino Luton.
This smoke-free hotel has 3 floors in 1 building and offers wheelchair access.
Grab a bite to eat at Chiltern Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 97 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include desks, and housekeeping is provided daily.
This smoke-free hotel has 3 floors in 1 building and offers wheelchair access.
Grab a bite to eat at Chiltern Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 97 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include desks, and housekeeping is provided daily.
Frequently Asked Questions
What is the cancellation policy for OYO the Chiltern Hotel?
The cancellation policy for OYO the Chiltern Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for OYO the Chiltern Hotel?
What are the check-in and check-out times at OYO the Chiltern Hotel?
Standard check-in time at OYO the Chiltern Hotel is 14:00-24:00 and check-out time is 11:00.What are the check-in and check-out times at OYO the Chiltern Hotel?
Does OYO the Chiltern Hotel provide breakfast?
No, OYO the Chiltern Hotel doesn't provide breakfast. Does OYO the Chiltern Hotel provide breakfast?
Can I bring my pet inside the OYO the Chiltern Hotel?
As much as we love pets, unfortunately, we are unable to accommodate them in OYO the Chiltern Hotel.Can I bring my pet inside the OYO the Chiltern Hotel?
How far is the OYO the Chiltern Hotel from the closest airport?
The closest airport is London Luton Airport, and it is about 18 mins from hotel by car (7.8 km).How far is the OYO the Chiltern Hotel from the closest airport?
Is airport shuttle service offered by OYO the Chiltern Hotel ?
No, the OYO the Chiltern Hotel doesn't offer airport transfer services.Is airport shuttle service offered by OYO the Chiltern Hotel ?
About This Property
| Nearest Airport | London Luton Airport |
|---|---|
| Distance to Airport | 7.84KM |
| Nearest Train Station | Luton Railway Station |
| Distance to Train Station | 3.97KM |
| Average Price From | PHP7217 |
| Hotel Star Rating | 3 |