Guest User
August 16, 2023
Terrible experience. Listed as three stars. Only close if it is 3 out of 100. Certainly the worst three star hotel we have ever experienced. Reception looks quite decent. Checked in and no directions to the room. No mention of breakfast being available which was probably a blessing. Once you leave reception the hotel is very run down and aged. Carpet fraying and dirty, walls dirty and the lift broken. The rooms are even worse. Single glazed windows from the 70s allowing the full experience of heavy weekend city centre traffic and sirens. Rooms unclean. Desk sticky and unwashed. Chair padding stained and dirty. We weren't impressed with the bed / mattress but the single pillow was reasonably comfortable. The sink and bath had marks from what looked like cigarettes being put out from many years ago. You even have to then go back to reception and ask from toilet roll as none provided in the bathroom. And the male receptionist disappeared to return with an armful but only handed across a single roll. Luckily we weren't staying long enough to have to go back and ask for a second roll. Unfortunately this was an experience which will not see us returning.