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Location9.7
Amenities9.4
Service9.7
Cleanliness9.5
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Negative reviews(11)
Monimika
Premier Room (2 Beds) (Air Conditioner, Floor Heating)
Stayed in Aug 2025
Family
11 review
10/10
Outstanding
Posted on Sep 11, 2025
Early autumn in Lushan, shrouded in mist and vibrant with lush greenery. The moment I stepped into the Lushan Hotel, I felt a lightness in my step—a feeling not just from the crisp mountain air, but also from the delicate warmth and thoughtfulness woven into the hotel's service.
Upon disembarking from the Lushan cable car, we found Manager Chen Guo already waiting for us. With a hearty smile, he promptly took our heavy luggage and drove us through the winding mountain roads. During the drive, he pointed out the scattered villas in the distance, sharing fascinating insights into the Lushan Hotel's history and culture. Manager Chen's narrative unfolded unhurriedly, as gentle yet profound as the Lushan mist, allowing the scenic beauty and cultural anecdotes to interweave delightfully.
At check-in, the meticulous attention of Ms. Zhang Qian at the front desk was even more impressive. Upon learning of our specific requests regarding space, she promptly offered alternative options and personally showed us the available rooms.
After a quick settlement, as we were planning our sightseeing trip, passing by the "Da Tang" area, Ms. Zhang Qian enthusiastically informed us about the sightseeing buses available within the scenic area and suggested purchasing a package ticket. This practical advice saved us considerable hassle and made our itinerary much smoother.
Coincidentally, it was the Lushan International Love Film Week, which added a lively buzz to the hotel's surroundings. We even had the good fortune to run into a celebrity at Xianren Cave, which felt incredibly lucky!
The hotel's buffet breakfast was yet another delightful surprise. The variety was extensive, offering both light and hearty options to cater to all tastes and preferences.
Just before our departure, after several days of clear skies, Lushan unexpectedly became shrouded in fog, and the mountain breeze sweeping through the courtyard left us feeling refreshed and invigorated. The true essence of "a home away from home" isn't merely about impeccable service; it's about blending the natural beauty, rich history, and genuine human warmth into an experience as exquisite as a finely brewed tea, worth savoring slowly.
Original TextTranslated by Google
6/16
Response from Property: Dear guest, thank you so much for sharing your wonderful experience at Lushan Hotel. We are deeply honored that you were satisfied with our service. Your recognition of Manager Chen, Ms. Zhang Qian, and the hotel is truly inspiring to all our staff. We are committed to creating a warm, comfortable, and caring atmosphere for every guest. Your recognition is our greatest support. We look forward to serving you again in the future and wish you a happy and successful life!
lily62
Premier Room (2 Beds) (Bathroom)
Stayed in Aug 2025
Couple
26 review
10/10
Outstanding
Posted on Sep 16, 2025
Excellent! The hotel offers a very convenient shuttle service to/from the cable car station. They also gave a small gift, and the service was incredibly attentive. It's very close to Guling Town, with a scenic area tour bus station right outside. Many attractions are nearby and within walking distance, such as Meilu Villa, the Conference Center, Zhou Enlai Memorial Hall, Cultural Expo Park, Street Garden, and Ruqin Lake. The room was exceptionally clean, and the service was outstanding. The front desk staff were very friendly and welcoming, and the shuttle driver was equally enthusiastic, providing excellent recommendations on local dining, beverages, and transportation throughout the journey. The breakfast spread was also very generous, and the manager even suggested some of Lushan's specialty snacks. I'll definitely choose this hotel again next time!
Original TextTranslated by Google
Response from Property: Thank you for your recognition and praise! It is our greatest joy to provide you with a comfortable environment and considerate service. Your satisfaction is like injecting full motivation into us. We will continue to work hard and look forward to bringing you the same pleasant experience next time!
M295840****
Queen Room With Garden View
Stayed in Aug 2025
Traveling with friends
12 review
8.5/10
Very Good
Posted on Sep 9, 2025
**Pros:** The location is excellent, with Lushan's central attractions within easy walking distance. Guling Main Street is also not far away. The staff were very welcoming and always ready to help with any questions. Staying in the main building made dining and getting around very convenient, and it was also quite quiet at night.
**Cons:** The breakfast was mediocre, and the quality of the coffee beans in the machine was just average. Both the disposable and ceramic cups were tiny, making them easy to overfill. The air conditioning in the room was incredibly loud – it was so noisy it gave me a headache! The window screens were also quite dirty.
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Response from Property: 非常感謝您抽出寶貴時間分享入住體驗,更感謝您對我們服務初心的認可,這讓我們既温暖又備受鼓舞。關於房間隔音問題給您帶來的困擾,我們深感抱歉,也已第一時間將您的反饋同步給工程部門,目前正結合裝修特點研究更優的改善方案,力爭在後續為大家創造更安靜的休憩環境。您對餐飲的細緻評價我們也一一記下了,早餐會繼續豐富品類和口感,而餐廳能為您提供愜意的用餐體驗,是我們最開心的事,期待未來能持續用美味和舒適打動您。再次感謝您的包容與建議,若您下次再來,歡迎直接聯繫我們,我們會盡全力為您安排更合適的入住環境,盼着能有機會彌補這次的小遺憾~
Heather_li
Premier Room (2 Beds) (Bathroom)
Stayed in Aug 2025
Traveling with friends
16 review
9.5/10
Amazing
Posted on Sep 7, 2025
This is a charming vintage-style hotel, surrounded by lush greenery, and very quiet in the evenings. It's conveniently located about a 10-minute walk from the main street. The hotel has been recently renovated. The room type I booked wasn't particularly spacious, and while the bathroom featured a wet/dry separation, it felt a little cramped. Overall, however, it was still quite good. Everything was spotlessly clean and tidy. Both the front desk and restaurant staff were very pleasant. We had dinner at the Wansonglin Restaurant; although the food might not have been perfectly to my friends' and my taste, we absolutely loved the service and the restaurant's atmosphere and style.
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Response from Property: 尊敬的貴賓:感謝您的細緻分享!很開心酒店復古氛圍、安靜環境及整潔衞生能讓您滿意,也感謝對前台和餐廳服務的認可。關於房型大小、衞生間稍擠及餐品口味的反饋,我們已記下,會努力優化。期待您下次再來!
Anonymous User
Guestroom (2 Beds) (Bathroom)
Stayed in Aug 2025
Traveling with friends
7 review
7.7/10
Good
Posted on Sep 7, 2025
The room felt a bit smaller than expected, but the young man at the front desk was very friendly and helpful. The cable car shuttle service was excellent; they picked us up even when we arrived late at night, and also came to our aid on a rainy day when we requested a pick-up, which was very thoughtful of them.
While it's understandable to encounter insects on the mountain, the daily appearance of spiders and large bugs inside our room was concerning and definitely points to a need for improved pest control and cleanliness.
Breakfast was decent, with a reasonable selection of items. However, we observed other guests exhibiting unhygienic behavior by picking up bread with their bare hands and putting it back, and there were no staff members present to monitor or intervene.
Considering the room rate, it feels like a premium might be placed on its historical significance, as other aspects truly need significant improvement.
Original TextTranslated by Google
Response from Property: 尊敬的貴賓:感謝您分享入住體驗!很開心前台服務與索道接送能讓您滿意,我們會繼續保持這份用心。對於房間空間、室內蟲害、早餐區服務巡查及品質匹配度的問題,我們已認真記錄並着手改進,後續會加強衞生消殺、優化餐區管理,努力提升綜合體驗。期待未來能給您帶來更好的入住感受!
1391774****
Premier Room (2 Beds) (Bathroom)
Stayed in Aug 2025
Couple
3 review
10/10
Outstanding
Posted on Sep 6, 2025
This is a quiet and pleasant place, definitely worth recommending. The staff were incredibly helpful and always ready to answer any questions. Overall, I was very satisfied with my stay. I was a bit concerned about the hygiene of external private restaurants, so I ended up having all three meals at the hotel. If I were to offer a couple of suggestions, they would be: the restaurant menu could use more variety as the current options are a bit limited, and the small round table in the room for personal items felt slightly too small. Despite these minor points, I would absolutely stay here again!
Original TextTranslated by Google
Response from Property: 尊敬的貴賓:感謝您的好評與推薦!很開心酒店的安靜氛圍和有問必答的服務能讓您滿意,也感謝您選擇在酒店解決三餐。您提的增加菜單品類、優化房間置物圓桌這兩點建議,我們已記下並會着手改進。期待您下次再來,給您更舒心的體驗!
_cmb439226000381****
Premier Room (2 Beds) (Bathroom)
Stayed in Jul 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Aug 31, 2025
Lushan Hotel boasts a prime central location on the scenic area map, right by Meilu Villa, and with a sightseeing bus stop nearby, making it incredibly convenient for exploring the area. The architectural style is consistent with other buildings in the scenic area, featuring a charming historic exterior and vintage furnishings, thoughtfully combined with modern renovations for ultimate comfort. The front desk staff were incredibly thoughtful; seeing that we checked in quite late, they kindly upgraded us to a room in the main building. Breakfast at the hotel offered a wide variety of choices and was very clean and hygienic.
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Response from Property: 尊敬的賓客,衷心感謝您抽出寶貴時間分享入住體驗!您對酒店核心區位優勢的認可,以及對“年代感風格+現代化裝修”特色的喜愛,讓我們倍感欣喜,能為您的廬山遊玩提供便捷舒適的居住環境,是我們的榮幸。同時,非常開心前台的貼心升級服務與豐富衞生的早餐能獲得您的肯定,這些細節正是我們用心服務的體現。我們已將您的好評分享至團隊,未來也會持續優化,期待能再次為您的廬山之旅增添美好回憶,祝您萬事順意!
Diendaofulaluozhangzhao
Premier Room (2 Beds) (Air Conditioner, Floor Heating)
Stayed in Jul 2025
Family
4 review
9.0/10
Great
Posted on Aug 28, 2025
The hotel boasts an excellent location, right next to Meilu Villa and the Xiangshankou sightseeing bus stop. Nestled on the hillside, this century-old historic building was constructed in 1908 and has hosted many national leaders. It was fully renovated and reopened in 2023. The interior is very new and modern. They offer shuttle service to the cable car and bus stops, and daily afternoon tea is a lovely touch. The breakfast spread is fantastic; my favorite was the rice noodles, which were absolutely delicious! I would definitely stay here again.
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6/7
Response from Property: 感謝您對我們的認可和偏愛!能讓您在廬山的住宿和用餐都感受到舒服與愜意,是我們最開心的事~ 您願意為這份環境和體驗買單,更是對我們莫大的鼓勵,我們會繼續用心做好每一個細節,不辜負這份信任呀~ 要是您下次再來廬山,咱們還盼着能好好招待您呢!
M299817****
Guestroom - With View (Double Bed) (Bathroom)
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 24, 2025
The room was spotless and charming, and the mountain views were also stunning. The rice noodles at breakfast were so delicious, I made sure to have them every day. My child absolutely loved the toaster at the buffet and insisted I give it a special mention! The hotel's location was very convenient, and the service was impeccable. The hotel's restaurant also served delicious food. After a day of sightseeing, we could enjoy dinner directly at the Wansonglin Restaurant, saving us from the hassle of trying to find a good meal on the main street. After dinner, we could head straight back to our room to relax. The staff in the restaurant, especially the waitresses, were all wonderful and incredibly friendly. Next time we visit Lushan, we wouldn't hesitate to choose Lushan Hotel again.
Original TextTranslated by Google
Response from Property: 太感謝您把廬山賓館的方方面面都誇了個遍,看得我們心裏滿是歡喜!能讓您住着乾淨有韻味的房間,望着舒心的山景,還天天惦記着早餐米粉、讓小朋友記掛的烤麪包機,我們別提多滿足了。知道您覺得酒店位置方便、服務貼心,連萬松林餐廳的晚飯都合胃口,不用跑遠路“踩雷”,這正是我們想給大家的安心體驗。下次您再來廬山,廬山賓館一定早早備好一切,等着您和家人朋友重聚呀~
roji188
Premier Room (2 Beds) (Air Conditioner, Floor Heating)
Stayed in Jul 2025
Family
15 review
9.7/10
Amazing
Posted on Aug 22, 2025
Facilities: The room was clean and the bedding was nice. Although not large, the room didn't feel cramped. However, there was a minor issue with the soundproofing of the room door; any noise from the corridor was clearly audible.
Environment: Lushan truly lives up to its reputation as a perfect summer escape, staying cool even in summer. The hotel is nestled halfway up the mountain, surrounded by lush and beautiful forests.
Breakfast: The breakfast spread was extensive and delicious.
Service: I'd like to give a special shout-out to the excellent service. The shuttle driver was incredibly enthusiastic, introducing us to Lushan's attractions and history throughout the journey. The front desk staff were also very welcoming and even escorted us to our room.
Other: If you're not planning to visit many attractions, you might consider skipping the scenic area shuttle. Taxis from the hotel to places like the museum are metered and only cost a little over ten RMB, which is a more economical option.
Original TextTranslated by Google
Response from Property: 衷心感謝您花時間分享如此細緻的入住體驗!您對房間乾淨度、舒適床品、豐富早餐的認可,以及對接送站司機小哥熱情講解、前台貼心引導服務的肯定,我們都已認真記下,這是團隊前進的莫大動力。同時也特別感謝您提出的隔音問題反饋,我們會立即安排排查與優化,全力提升入住靜謐感;您分享的“打車更划算”的實用建議,也能為其他客人提供參考,十分貼心!廬山夏日的清涼與半山綠意,能與您共享我們深感榮幸,期待您下次再來,體驗更完善的服務~
Chibaobue520
Guestroom - With View (Double Bed) (Bathroom)
Stayed in Jul 2025
Family
5 review
10/10
Outstanding
Posted on Aug 20, 2025
If you're traveling with elderly family members and young children, skip the villas – you don't want to risk a bad experience. Lushan Hotel is definitely the way to go; it's absolutely worth it. The service was excellent, and the rooms were spotless. I genuinely believe the hotel's restaurant offers the best food on the mountain, and it's fantastic value for money too. Just look at the window view – it's absolutely stunning! Lushan, I'll definitely be back, and when I do, I'll choose Lushan Hotel again.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,看到您帶着長者和小朋友入住得如此滿意,我們心裏特別温暖!感謝您認可廬山賓館是帶家人出行的安心之選,這正是我們努力的方向——讓每位客人,尤其是長者和孩子,都能住得舒心、吃得放心。您對我們服務、衞生和餐廳的肯定,是對團隊最大的鼓勵。餐廳一直致力於用新鮮食材和家常味道打動大家,能被您評為山上“最好吃且性價比高”的選擇,我們既開心又倍感珍惜。還有您誇讚的窗景,能讓大家在房間裏就能感受廬山的美,也是我們選址和設計時的小心思呢~“再來還是選廬山賓館”這句話,是對我們最珍貴的承諾。我們會把這份信任記在心裏,繼續打磨細節,等着您和家人再來廬山,再回“家”看看呀!
205350****
Premier Room (2 Beds) (Air Conditioner, Floor Heating)
Stayed in Jul 2025
Family
6 review
10/10
Outstanding
Posted on Aug 19, 2025
This hotel truly stands out with its rich historical charm and peaceful setting, perfectly situated directly across from Meilu Villa and a park. Housed within original historic villas, the rooms are admittedly not huge. However, they've been recently renovated, are well-appointed with modern amenities, and boast pristine wooden floors.
Convenience is key here, with two tourist bus stops located right nearby, making exploration effortless. The staff are incredibly friendly and deliver exceptionally attentive service. And the breakfast? Generous and varied!
Considering the limited number of upscale hotels on Lushan Mountain, this one is definitely among the top choices. Highly recommended!
Original TextTranslated by Google
Response from Property: 感謝您如此細緻的點評和真誠推薦!能讓您感受到酒店的歷史底藴與幽靜氛圍,我們深感榮幸。酒店由有歷史背景的別墅改造而成,確實保留了老建築的韻味,雖房間格局偏緊湊,但新裝修後在設施完善度和居住舒適度上做了不少提升,木地板的潔凈也是我們日常保潔的重點,很高興得到您的認可。 對面就是美廬和公園,周邊又有觀光車站,方便 guests 出行遊覽,這也是我們選址的一大優勢。服務團隊始終以貼心周到為目標,早餐的豐富性也在持續優化,能得到您的肯定,是對我們最大的鼓勵。廬山優質酒店選擇不多,我們會繼續努力,為更多客人提供兼具歷史感與高品質的入住體驗,期待您的再次光臨!
Mumu
Queen Room
Stayed in Jul 2025
Family
37 review
10/10
Outstanding
Posted on Aug 17, 2025
The Stargazer Room at Lushan Hotel offered a fantastic experience. It's a duplex, featuring a spacious living room downstairs and a private bedroom upstairs, providing a clear and thoughtful separation of living spaces. The large top-floor skylight offers an expansive view, allowing you to fully marvel at Lushan's brilliant starry sky from your bed at night. The hotel's location is superb, being adjacent to attractions like Meilu Villa, which makes exploring the area incredibly convenient. The staff were incredibly attentive, providing thoughtful services such as luggage storage.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們廬山賓館星空房的認可和細緻點評!看到您對複式結構的功能分區、頂層天窗的星空體驗感到滿意,我們由衷地開心——能為您營造這樣獨特又舒適的住宿氛圍,正是我們努力的方向。酒店毗鄰美廬別墅等景點,就是希望能為您的出行提供便利;工作人員的貼心服務,也是我們始終堅守的服務理念。您的肯定是我們前進的最大動力,我們已經把您的好評分享給了團隊小夥伴,大家都備受鼓舞呢!期待您的再次光臨,我們會繼續努力,為您帶來更優質的體驗,再次感謝您的支持!
Dongdongzoutianxia
Guestroom (2 Beds) (Bathroom)
Stayed in Jul 2025
Family
10 review
10/10
Outstanding
Posted on Aug 16, 2025
We switched our booking from another hotel, and it was only after making the change that we truly appreciated what makes Lushan Hotel special. The driver picked us up at a designated spot, which was very convenient. The room was very spacious, featured Hansgrohe bathroom fixtures, and the breakfast was very enjoyable. We arrived at the hotel around 2 PM and enjoyed a complimentary afternoon tea with our child. The next day, we had a high-speed train scheduled for 3 PM. We set off for San Die Quan (Three-Tiered Springs) at 8 AM, but we seriously underestimated how demanding it would be. With our child, climbing back up was impossible, so we had no choice but to walk all the way down to the East Gate. We contacted the hotel, and they went above and beyond by delivering our luggage to the lower cable car station, which saved us a tremendous amount of time. This level of service truly deserves five stars – we will definitely stay here again on our next visit!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您抽出時間分享如此温暖的入住體驗!得知您從對比中選擇了我們,並感受到廬山賓館的特別之處,我們全體員工都倍感榮幸和鼓舞。您提到的司機師傅專程接送、寬敞的房間、漢斯格雅衞浴帶來的舒適,以及下午茶的貼心安排,都是我們用心打磨服務的小細節,能得到您的認可,便是對我們最大的肯定。尤其理解帶娃出行的不易,三疊泉的行程想必讓您印象深刻,能及時為您安排行李轉運,幫您節省時間、減少奔波,是我們理應做好的服務,看到您因此覺得省心,我們也由衷欣慰。“下次來還住這裏” 這句話,對我們而言是最珍貴的承諾。我們已經悄悄記下您的認可,會繼續精進每一個服務環節,期待很快能在廬山賓館再次迎接您和家人,為您創造更多美好的旅行記憶!祝您和孩子生活愉快,萬事順遂~
Manyu
Song Feng Wonderful Double Bed Room With Dehumidifier, Heated Floor, And Bathroom Wet-Dry Separation
Stayed in Jul 2025
Family
5 review
8.7/10
Very Good
Posted on Aug 16, 2025
This long-established hotel provides an overall excellent experience. It's conveniently located for exploring, and the complimentary shuttle and cable car transfer service was a thoughtful touch. We particularly appreciated how one of the younger staff members proactively helped our family (two seniors and a child) plan our itinerary, which made our trip very enjoyable. Our room, located a bit uphill, was relatively small, and the bathroom lacked an exhaust fan. However, the 'Songya Series' rooms in the main building are highly recommended and seemed much better. The hotel's restaurant is also fantastic; we ended up eating almost all our meals there (all but one) during our four-day, three-night stay in Lushan. It would be absolutely perfect if the rooms in the annex building were improved.
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Response from Property: 尊敬的賓客,非常感謝您抽出寶貴時間分享這次在廬山的入住體驗,您的細緻反饋讓我們倍感温暖,也為我們的服務改進提供了重要方向。得知酒店的專車索道接送服務讓您的出行更便捷,小哥為二老一小量身設計的行程讓全家玩得盡興,我們由衷地感到高興 —— 能為不同需求的賓客提供貼心服務,正是我們一直努力的目標。您對主樓松雅系列房間的認可,以及對酒店餐廳的喜愛(連續多日選擇在餐廳用餐這份信任更是沉甸甸的),是對我們最大的鼓勵,我們會把這份認可化為動力,繼續保持菜品品質與服務水準。關於副樓房間存在的斜坡、空間及衞生間排風問題,您的反饋我們已認真記錄並反饋給相關部門,接下來會制定具體的改進方案,努力提升每一間客房的入住體驗,爭取早日讓副樓房間也能達到您的期待。再次感謝您的坦誠分享與寶貴建議,期待未來能有機會再次為您和家人服務,讓您體驗到更完善的入住感受,祝您生活愉快!