Country Inn & Suites by Radisson, Lumberton, NC

I stay was alright. Had a few problems with the room and a the cleanliness wasn’t as good as I’d like.

We just needed a room for the night, mainly just shower and sleep. So we thought 3.5 and #9 of 26 would be OK. We should have chosen something else. Looks OK outside, but it is your typical old, worn out, concrete-wall-in-the-room hotel. Lots of bandaids to help the look, but not enough. The lobby and breakfast area were fine. But my first indication of trouble was old, really stained floor tiles in the elevator. Halls had new looking carpeting, so I was still hoping for OK. Opened the room door and the carpet in the room was very worn and badly stained. It has a tub, not a step in shower. It is pet friendly, they say only for some rooms. A pro if you need pet friendly, a con if not. Pros include plenty of well lit parking, mattress slept fine and hot water in the shower. But the shower did not drain well. The toilet is one of those very short ones. Great for small kids. Not for me. The final nail in the coffin, which really was ridiculous, was the drink machine. Our floor didn't have the two drinks we wanted, so I had to go downstairs to that machine. First, it didn't take credit cards. So back up to the room to get cash. Then I got back and the machine only took $1 bills, not $5 bills. I had a few ones, so tried those. It took the first two ones, but wouldn't take the third one dollar. Then it only gave me one of the two dollar bills back that I had put in. I tried three times, but nope. I went to the front desk and asked for my one dollar back the machine had kept, and asked for help getting a drink out. The desk clerk said she knew the drink machines caused lots of problems, but that she had no control of them. Sorry. Shouldn't you have control of machines in your hotel?? Not happy. I went back to the machine and after multiple tries, I finally got one drink out. I went back to the front desk to ask for five ones for a $5 bill (to get the drink for my wife), as I only had a five and two ones left. The clerk said they don't do change. So they have a drink machine that #1) doesn't work well at all and #2) only takes $1 bills, no credit cards or $5 bills, and #3)they don't have $1 bills for change. Good luck getting a drink at this hotel. The breakfast was VERY basic. I added a picture of the chair at the desk in the room. Looks like they got it out of a junk yard. Oh, and that pretty picture of a pool there... it was completely drained and empty. I had intended to rate this hotel a 2, because of it's condition. But this drink machine fiasco pushed it to a 1 rating. I'd suggest looking at one of the #3-6 rated hotels in Lumberton area. NOT this one.

The hotel was pretty dirty and unkempt. Would not recommend.