Mandarin Oriental Palace, Luzern
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Lucerne
Mandarin Oriental Palace, Luzern
Certified Sustainable2024 Global 100 - Scenic Hotels
Haldenstrasse 10, Lucerne, Canton of Lucerne, 6006, Switzerland
Show on Map
Commanding a pristine setting on the shores of Lake Lucerne and with captivating views over the Swiss Alps this iconic Belle Epoque landmark has shone in the heart of Switzerland since 1906. Reopening as Mandarin Oriental Palace Luzern after an extensive renovation this chic hotel is set to usher in an era of contemporary elegance and legendary service. Lucerne s most exclusive venue is welcoming you with 136 exquisitely designed rooms and suites a wide range of dining experiences a holistic Spa sanctuary and elegantly appointed function rooms.Show More
We Price Match
Highlights
Ideal location
Excellent service
Pets welcome
Top local pick
Lots to doShow More
Amenities
Spa
Public parking
Conference room
Bar
Restaurant
Sauna
Multi-function room
Wi-Fi in public areas
All Amenities
Property Description
Commanding a pristine setting on the shores of Lake Lucerne and with captivating views over the Swiss Alps this iconic Belle Epoque landmark has shone in the heart of Switzerland since 1906. Reopening as Mandarin Oriental Palace Luzern after an extensive renovation this chic hotel is set to usher in an era of contemporary elegance and legendary service. Lucerne s most exclusive venue is welcoming you with 136 exquisitely designed rooms and suites a wide range of dining experiences a holistic Spa sanctuary and elegantly appointed function rooms.
Show More
4.8/5
AmazingThe room and service are very good, have a wonderful holiday
All 78 Reviews
Surroundings
Airport: Buochs Airport
(18.6 km)
Train: Rigi Kulm
(21.2 km)
Train: Arth-Goldau
(25.1 km)
Landmarks: Grand Casino Lucerne
(210m)
Landmarks: Court Church of St. Leodegar
(460m)
Landmarks: Bourbaki Panorama
(660m)
View on Map
Rooms
Guest Reviews
Services & Amenities
Policies
1
Lake View Junior Suite With Terrace
3 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private entrance
Check Availability
Deluxe Room With Balcony And Lake View
3 King bed
Free Wi-Fi
Non-smoking
Private bathroom
Private toilet
Desk
Turndown service
Check Availability
Superior Room - Accessible
1 King bed or 2 Small double beds
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Private toilet
Blackout curtains
Check Availability
2
Superior Room
3 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private entrance
Private toilet
Check Availability
4
Lake View Junior Suite With Balcony
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
Toothbrushes
Check Availability
2
Lake View Suite With Terrace
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Private toilet
Blackout curtains
Check Availability
Superior Room With Terrace And Lake View
3 King bed
Free Wi-Fi
Non-smoking
Private bathroom
Private toilet
Desk
Turndown service
Check Availability
Superior Room With Lake View & Balcony
3 King bed
Free Wi-Fi
Non-smoking
Private bathroom
Private toilet
Desk
Turndown service
Check Availability
2
Lake View Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
Private toilet
Check Availability
Superior Room With Lake View
3 King bed
Free Wi-Fi
Non-smoking
Private bathroom
Private toilet
Desk
Turndown service
Check Availability
3
Lake View Tower Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
Toothbrushes
Check Availability
Mandarin Room
1 King bed or 2 Small double beds
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Private toilet
Blackout curtains
Check Availability
2
Panoramic Junior Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Private toilet
Blackout curtains
Check Availability
5
Deluxe Lake View Room With Terrace
1 King bed or 2 Small double beds
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Private toilet
Blackout curtains
Check Availability
2
Deluxe Lake View Room
1 King bed or 2 Small double beds
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Private toilet
Blackout curtains
Check Availability
Lake View Junior Suite - Accessible
1 King bed or 2 Small double beds
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Private toilet
Blackout curtains
Check Availability
Lake View Junior Suite King Or Twin
1 King bed or 2 Small double beds
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
2
Lake View Suite With Balcony
1 King bed or 2 Small double beds
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Hide Room Types
Guest Reviews
4.8/5
Amazing
78 reviews
Verified Reviews- Cleanliness4.7
- Amenities4.8
- Location4.8
- Service4.8
Average for similar properties in Lucerne
AI Summary
Consistently praised professional service, prime lakeside location near dining and attractions, luxurious state-of-the-art rooms, delicious breakfast buffet, comfortable and newly renovated rooms with stunning lake views.
Guest User
January 29, 2025
The room and service are very good, have a wonderful holiday
Original TextTranslation provided by Google
Guest User
October 24, 2024
The location and environment are all good. I didn't try the food. The turndown service was a bit mediocre. A little boy didn't have any containers in his hand and pinched two pieces of chocolate and handed them to me. I didn't quite understand it.
Original TextTranslation provided by Google
Moshangsangshenye
August 24, 2024
All very good. Very good.
Original TextTranslation provided by Google
NEPTUNO
August 17, 2024
Excellent location. The top hotel in Lucerne. The hotel is right by the lake. The scenery is picturesque. The train station is a 15-minute walk away. The service attitude is very good. The room area is not big enough. The room facilities are luxurious. The decoration details are worthy of praise. It is worthy of being a well-known hotel brand.
Original TextTranslation provided by Google
Guest User
August 10, 2024
The hotel is in a great location, right by Lake Lucerne. They upgraded us to a lake view room for free and added an extra bed for free, prepared snacks and champagne🍾. So thoughtful, I will stay here again next time.
There are not many breakfast options, but you can dine by the lake
Original TextTranslation provided by Google
TiantianCandice
July 30, 2024
The room is very new and the gym is also very good. However, there are so many flies in Switzerland that I dare not open the window. As soon as I open the window, a few flies will fly in. The lake view room can only be viewed through the glass.
Original TextTranslation provided by Google
Guest User
July 26, 2024
Very good stay experience, great location, you can walk by the lake right outside, very convenient
Original TextTranslation provided by Google
king_zhigang
July 12, 2024
Probably the best hotel in Lucerne!
Original TextTranslation provided by Google
Certified Sustainable
This property has been certified as sustainable by Vireo to the GSTC Criteria
Services & Amenities
Most Popular Amenities
Spa
Additional charge
Public parking
Additional charge
Conference room
Additional charge
Bar
Restaurant
Sauna
Multi-function room
Wi-Fi in public areas
Luggage storage
Gym
Currency exchange
24-hour front desk
Spa
Restaurant
Gym
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Parking
Public (not only for guests) is available Off-site parking, and Charge, CHF 55.00 (approx. VND 1,571,072) Daily. Reservation not needed.
Public parking
Additional charge
Valet parking
Additional charge
Transportation
Shuttle service
Additional charge
Business Services
Conference room
Additional charge
Wedding service
Multi-function room
Fax/copying service
Front Desk Services
Concierge service
Safe at front desk
Express check-in and check-out
Lockers available
Luggage storage
VIP check-in service
Currency exchange
24-hour front desk
Languages Spoken
French
German
Italian
Spanish
Food & Drink
Room service
Bar
Alcohol-free rooms (on request)
Halal meals provided
Public Areas
Garden
PA and sound system
Elevator
Smoking area
No smoking in public areas
Health & Wellness
Spa
Additional charge
Sauna
Kayaking
Off-site
Beauty and makeup
Gym
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes steamer
Laundry service (on-site)
Additional charge
Facilities for Children
Kids' board games/puzzles
Children's meals available
Accessibility
Stair-free main entrance
Accessible rooms available
Safety & Security
First aid kit
Fire extinguisher
First aid room
Fire alarm
Intruder alarm
Smoke detector
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Children 3 years old and under | Free |
Children 4–11 years old | CHF 25.00 (approx. VND 714,124) per person |
Children 12–17 years old | CHF 50.00 (approx. VND 1,428,248) per person |
Adult | Buffet:CHF 50.00 (approx. VND 1,428,248) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs
Fee: CHF 50.00 (approx. VND 1,428,248) per pet per day
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 1905
- Renovated: 2022
- Number of Rooms: 136
Commanding a pristine setting on the shores of Lake Lucerne and with captivating views over the Swiss Alps this iconic Belle Epoque landmark has shone in the heart of Switzerland since 1906. Reopening as Mandarin Oriental Palace Luzern after an extensive renovation this chic hotel is set to usher in an era of contemporary elegance and legendary service. Lucerne s most exclusive venue is welcoming you with 136 exquisitely designed rooms and suites a wide range of dining experiences a holistic Spa sanctuary and elegantly appointed function rooms.