Pullman Luang Prabang
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Luang Prabang

Pullman Luang Prabang

No.1 of Family Hotels in Luang Prabang
Ban Pong Wanh, Luang Prabang, Luang Prabang Province, 06000, Laos
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Located in Luang Prabang, Pullman Luang Prabang is in the historical district, a 2-minute drive from Mekong and 5 minutes from Wat That Luang. This 5-star hotel is 2.6 mi (4.2 km) from Wat Manorom and 2.6 mi (4.3 km) from Pha Tad Ke Botanical Garden.Show More
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hotel overview picture
Last booked 5 hrs ago
Highlights
Varied breakfast
Airport pick-up available
Superb views
Parking available
Lots to do
Amenities
Golf course
Sunbathing area
Outdoor swimming pool
Hiking
Spa
Massage room
Gym
Private ParkingFree
All Amenities
Property Description
Located in Luang Prabang, Pullman Luang Prabang is in the historical district, a 2-minute drive from Mekong and 5 minutes from Wat That Luang. This 5-star hotel is 2.6 mi (4.2 km) from Wat Manorom and 2.6 mi (4.3 km) from Pha Tad Ke Botanical Garden.
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4.2/5
Very Good
Very large and natural hotel, a little old, but still very comfortable
All 92 Reviews
Surroundings
Airport: Luang Prabang International Airport
(10.1 km)
Train: Luang Prabang Railway Station
(18.3 km)
Landmarks: The Living Land Company
(400m)
Landmarks: Luang Prabang Bowling Alley
(1.6 km)
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Rooms

Guest Reviews

Services & Amenities

Policies

Two Bedroom Villa With Private Pool And Garden
2

Two Bedroom Villa With Private Pool And Garden

2 King bed
270m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Tableware
Room Details
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Premium Deluxe King Room With Garden Or Mountain View
8

Premium Deluxe King Room With Garden Or Mountain View

1 King bed
67m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Crib
Room Details
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Deluxe Twin Room With Garden View
6

Deluxe Twin Room With Garden View

2 Single bed
42m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Crib
Room Details
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Premium Deluxe King Suite
6

Premium Deluxe King Suite

1 King bed
105m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Tableware
Room Details
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Deluxe King Room With Garden View
6

Deluxe King Room With Garden View

1 King bed
42m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Crib
Room Details
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Deluxe King Suite
6

Deluxe King Suite

1 King bed
83m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Crib
Room Details
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Deluxe Room with Garden View
3

Deluxe Room with Garden View

1 King bed or 2 Single bed
42m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Tableware
Room Details
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Guest Reviews

4.2/5
Very Good
92 reviews
Verified Reviews
  • Cleanliness4.5
  • Amenities3.9
  • Location4.4
  • Service3.9
Average for similar properties in Luang Prabang
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 9, 2024
Overall, I am very dissatisfied and would not recommend anyone to choose this hotel. I suggest that the hotel should be renovated before it is completed and not open for business. . . Hardware problems: 1 The faucet was broken when I checked in. Once it was turned on, I was soaked. 2 It took 20 minutes for the hot water to come out, and I could only wait 3 The water flow was very small. If you open the bathtub faucet to store water, there would be almost no water when you take a bath. 4 The shower did not drain smoothly, and there was a big puddle the next day Service and breakfast problems: 1 The service staff did not understand English very well. He repeated it three times and kept saying "yes" all the time. When we used the car, we found that the car was not booked at all 2 The breakfast was very poor. The instant coffee tasted worse than the capsules given in the room. The juice was diluted with water. There were few choices and the service staff was unprofessional. When the meal was about to end, the plate was taken away and we were urged to leave before we finished eating.
Original TextTranslation provided by Google
D‍u‍l‍a‍i‍d‍u‍w‍a‍n‍g‍1
November 25, 2024
The hotel is very large, with a tropical pastoral style. The Lao girl at the front desk can speak Chinese and helped me upgrade the room for free. In particular, Wendy at the front desk had a very good and efficient service attitude. She helped me add a few bottles of water and applied for a car to take me to the train station for free.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 26, 2024
服務態度極惡劣,衞生亂,環境差
Translate
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 3, 2024
Everything is very good. The hotel is clean and beautiful, with large fields of rice and lotus, and a cute black cat family that accompanies breakfast every day. The staff is warm and friendly. There is airport pick-up service and shuttle bus to the city center, which is very convenient. The few days we stayed were very quiet and we could sleep well. We basically didn't see too many tourists and the most terrible large groups/children. We could chill every day.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 3, 2024
1. The hotel has Chinese staff, so communication is barrier-free. 2. You can pick up and drop off at Luang Prabang, but there is a fee (the cost of one car). It is more cost-effective if there are more people. Although the hotel is not in the city, there are shuttle buses to and from the city every day, which is very convenient (you will be given a timetable after checking in). 3. The room and swimming pool are clean, and the staff's service attitude is also very good. 4. The hotel has rice fields, and any corner is very photogenic! You don't even have to check in at the rice field restaurant! 5. Other reviews say that the hotel's breakfast is average. But for Chinese stomachs, it's really great to have a bowl of hot soup noodles every morning! Add a little bit of the hotel's Lao Gan Ma chili oil and it's very flavorful! On the last morning, I had fried potato shreds, which are Chinese-style potato shreds. 6. I and my friends like this hotel very much. When I go out, I still trust old hotels and feel at ease. I also hope that the hotel will maintain this quality.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 25, 2024
After all, it is a 10-year-old hotel with a quiet environment, decent facilities, and a remote location. Airport pick-up and drop-off are free in all hotels and inns in Luang Prabang. Pullman is not free, but it charges 18 US dollars... US dollars... US dollars... If you legally ask to pay the local currency Kip according to the laws of the local Ministry of Finance, the Lao front desk staff arrogantly refused...***... A hotel operating in Laos, the Lao front desk does not accept the local currency? After repeated requests, the front desk called the financial staff and gave an exchange rate that is even more outrageous than the black market. It's a beautiful... International hotel, no wonder it is not doing well, put down your arrogance
Original TextTranslation provided by Google
S‍a‍r‍a‍h‍ ‍H‍.
September 21, 2024
Beautiful view from the room. However, it’s all bungalows and our room was very far from the entrance which means we had to walk a while to get there. TV wasn’t working and it took them a while to send someone. We also had to ask several times for extra towels and we were questioned on the phone about why one towel wasn’t enough which was odd. The hotel itself is very isolated and far from the city. There is a shuttle that takes you downtown but it’s not very frequent, and you need to know the exact time to be picked up. Average and overpriced food, the breakfast isn’t great, quality of product isn’t good and there are insects roaming around the food which is very unappetizing. The hotel doesn’t offer any tours and the staff doesn’t have any tourist information about the city or how to visit sights like waterfalls, etc.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 2, 2024
That's great.
M‍a‍i‍d‍e‍l‍i‍n‍z‍h‍u‍y‍u‍n‍w‍e‍n
August 10, 2024
I took a trip once a year, and this time I listened to my husband and went to Luang Prabang on my own. The original intention was to take my kids to experience the China-Laos Railway, but I unexpectedly had a memorable and unexpected trip~ I have to say, it was really good! We changed hotels from My BanLao to Pullman, and the hotel came directly to My BanLao to pick us up. Because it was a free trip, I thought that old brand hotels might be safer, but I was also worried that old brand hotels might be older, but it turned out not to be the case at all! The facilities and hygiene of the room are very good, and there are also welcome cards, purely handwritten, and local snacks and fruits to welcome you to stay. It's really thoughtful! Needless to say, the hotel environment, just look at the pictures, the two swimming pools have made the children have a lot of fun! The hotel is very unique as a whole, surrounded by mountains and rice fields. You can really feel the traditional folk customs of Laos, which makes people feel very relaxed. You can just stay in the hotel~ All phone bills are included in the room rate. When you check out, you can pay in Kip with Alipay, which is very convenient~ Although the lady at the front desk is Laotian, she can serve in Chinese, which is great! There are two front desk staff, Toto and Xiao Zheng, who are very enthusiastic. They help recommend authentic Laotian hot pot and help us make a car to Guangxi Waterfall and the train station. The deputy manager of the front desk, James, helped us solve the big problem of payment. It's really great! It's not advisable to say more, just look at the pictures~
Original TextTranslation provided by Google

Services & Amenities

Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Multi-function room
Playground
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 14:00–05:00 the next day
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, extra beds can be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children
US$60.00 (approx. MXN$1,201.87) per person per night

Breakfast
TypeWestern, Chinese, American, Asian, Continental, Vegetarian
StyleA la carte, Buffet
Opening hours [Mon - Fri] 06:30-10:30 Open [Sat - Sun] 06:30-11:00 Open
AgeFee
Children 11 years old and under
US$9.00 (approx. MXN$180.29) per person
Children 12–17 years old
US$18.00 (approx. MXN$360.57) per person
Adult
Buffet:US$18.00 (approx. MXN$360.57) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Property Description

  • Opened: 2018
  • Number of Rooms: 120
Located in Luang Prabang, Pullman Luang Prabang is in the historical district, a 2-minute drive from Mekong and 5 minutes from Wat That Luang. This 5-star hotel is 2.6 mi (4.2 km) from Wat Manorom and 2.6 mi (4.3 km) from Pha Tad Ke Botanical Garden.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a waterslide, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).

Satisfy your appetite for lunch, dinner, or brunch at L'Atelier, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. This hotel has 5 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 123 air-conditioned rooms featuring minibars and espresso makers. Rooms have private furnished balconies or patios. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries.

Frequently Asked Questions

What is the cancellation policy for Pullman Luang Prabang?

The cancellation policy for Pullman Luang Prabang varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Pullman Luang Prabang?

Standard check-in time at Pullman Luang Prabang is 14:00 and check-out time is 12:00.

What amenities and services are available at Pullman Luang Prabang ?

Pullman Luang Prabang offer top amenities and services include .

Does Pullman Luang Prabang provide breakfast?

Yes, Breakfast is offered at Pullman Luang Prabang. Breakfast option(s): Western, Chinese, American, Asian, Continental, Vegetarian.

Can I bring my pet inside the Pullman Luang Prabang?

As much as we love pets, unfortunately, we are unable to accommodate them in Pullman Luang Prabang.

How far is the Pullman Luang Prabang from the closest airport?

The closest airport is Luang Prabang International Airport, and it is about 23 mins from hotel by car (10.1 km).

Is airport shuttle service offered by Pullman Luang Prabang ?

Yes, at Pullman Luang Prabang, an airport shuttle is available. We suggest you call ahead to confirm details.

Can I smoke in Pullman Luang Prabang?

Pullman Luang Prabang provides a smoking area. Please contact the hotel for further information on the smoking policy in public areas and guest rooms.

About This Property

Nearest AirportLuang Prabang International Airport
Distance to Airport10.06KM
Nearest Train StationLuang Prabang Railway Station
Distance to Train Station18.3KM
Average Price FromMXN7199
Hotel Star Rating5