The Slaughters Manor House

Firstly, we marked it is honeymoon stay but there is no gesture of welcoming you for a honeymoon stay at all. We booked £310 for Deluxe Room per night in a rural area. They allowed us early check in but they don’t even write us a card for honeymoon stay or anything. We booked the restaurant at £80 per head but the menu is totally different from what shown online. It is not professional at all. They front office is also unfriendly to Chinese and the staff has a sense of hierarchy. I felt disgusting for it. The only good thing is the breakfast. Thank you.

Disappointment First impressions were very positive, well maintained grounds, plenty of parking. Checked into our room in an annex separated from the main house where our friends were staying but phone did not work which necisitated several trips back to reception to resolve the issue, then get milk (every day) then to get a spoon, the flickering light in the bathroom, all signs of casual room service. With two key staff on holiday and possibly hospitality having to cut back on staffing levels, this was not the service consistent with a 4* hotel but worse was to come. The single reception staff member was struggling with incoming clients and resolving check out issues, so again we had to traipse back (I am disabled) to the main house to ask why two fixed price menus (£150) and 2 glasses of wine (28) was billed at £252 plus a spurious £75? Attempts to make adjustments rather than reprinting a new bill didn't help. To cap it off, we were asked to deposit £600 against future expenses in case we absconded. What sort of clients stay here? Why was this necessary when the hotel already has our card details. Inevitably the refund is not immediate of course. Having stayed in hotels in over 600 cities in 137 countries, this was one of my most memorable stays.

Expected more for the cost involved Beautiful 17th century hotel expected period room however very modern Cleanliness very poor, carpets not hoovered in room , dirty glasses left and not cleaned . At breakfast they were out of porridge and muesli 2 days running and ond on the last day breakfast was a shambles we had a 20 min wait for a hot drink 45 min wait for toast and after that wrong order given had to send it back .

Helpful friendly staff and overall great service. Moreton was a lovely spacious room with comfortable bed. Great breakfast and breakfast waiting staff excellent