Quality Inn & Suites Loveland

Based on previous positive experiences, I was very unhappy with a recent stay (6/21/25) I suspect completely new ownership or management and the level of service has declined considerably. My complaints: 1) While I don't know the # of rooms, this is a large 3 story motel. During my stay I only saw one luggage cart, and when checking out, I waited 25 minutes for it to be returned -- finally made to several trips from my room to the car without one. 2) The automatic front door opener would not function. 3) My room A/C wouldn't keep the room as cool as I would like. I offered to change to a lesser room but was declined. 4) In my opinion, the mattress was substandard and too soft. 5) Not the highest quality bath towels. 6) Lobby coffee pots were empty at 10:00 am and still so when I checked again at 10:25 am. Based on this recent experience, it's doubtful I will ever return.

Renovations may not improve this location. Let me start by saying that I'm not sure they should even be open during their renovation process. I won't start with the bad. I will instead start with what I enjoyed because it's far less than that which I have to complain about. The room was clean and cozy. The location was easy to find and the other guests were kind. The first sign of disaster was all of the construction debris in the pool area making the pool obsolete. My wife used the restroom and the toilet didn't flush. I called down for maintenance and they told me I can come get a plunger and handle it myself as if I'm employed there. The wifi only worked for about 2 hours and never connected after that. Their idea of breakfast was 3 optics of cold cereal, coffee and a self service waffle maker. Oh and a bowl of apples which in allergic to. There was no protein option, not even eggs. Due to the renovation going on, there was a strong smell of paint and we couldn't open the window due to the damaged screen that would have allowed insects into the room. The fire alarm was not screwed into the wall and the sprinkler was not properly seated to the wall either. They should warn on their site that they are under renovation, charge less due to not having access to listed amenities, or they should close down until they can do a better job. Lastly, I called down for a late check out and they said that was not available due to Limited Housekeeping which would explain my having to fix my own toilet issue.

We went to this hotel for a valentine get away we booked the room with hot tub which was actually a jet tub the pool was not working at all and it was never posted on site or at the hotel when checking in the man at the front desk claimed we had to just deal with it . I would not recommend this hotel to anyone the place was dirty and the breakfast was stale and horrible . We are on a budget and came for the love fest but it was ruined by this hotel

Booked a room at the Quality Inn & Suites, Loveland Colorado, not knowing the hotel was a construction zone. The indoor pool and fitness center were unavailable. On Saturday, they started installing new carpet in the floor above at 8:00 am in the morning, so much for sleeping in before leaving. They should warn potential people on the website the hotel is under construction, this was unacceptable. Check-in 03/23/2025, Check-out 03/29/2025

Nice place to stay bt the doors dont latch very easy. Love the continental breakfast.