robindean
September 11, 2023
This place is bad news. False advertising. Just don't go there. My truck was broken into during broad daylight hours, right in front of their gangway (photos attached). The burglars tore into the truck and stole our GPS unit, which was hidden in the glove box. Our insurance deductible is around $250, which is approximately what we paid to stay in this hovel. Speaking of price, there wasn't a checkbox to confirm we had a pet at the online checkout. They charged us extra for that upon arrival, before informing us that they don't "usually" provide the things that were mentioned in the online description. At this point, they presented a lengthy contract stating they're not responsible for what happens in their own parking lot. After the burglary, their indifference was palpable. They don't care about their customers, at all, so consider this a warning not to become one. Just keep searching and let them return to their logo-infused version of "Project Place". The sink in our room was completely clogged. It took 10 electronic room keys to open the only functional building entrance. It's pretty clear they've committed several building code violations. ... and they expect you to accept this with the excuse that it's a fifty-year-old building. This isn't a hotel. It's a meth lab. And it appears everyone on the first/second floors is a permanent resident. The entire building smells like a blend of color-safe bleach and blood stained *********, depending on where you stand. They owe us $250, if not more.