21C Museum Hotel Louisville

The hotel impresses with clean, modern rooms and attentive staff. Its prime location near popular attractions enhances the lively atmosphere. However, some guests mentioned the noise from nearby bars.

Long story short, we were stuck for a night in Louisville as our flight got canceled. Checking in we were greeted by the front desk agent Anya. I told her the situation and noticed we were tired as it was a late night. She was warm friendly and compassionate. She offered to help with anything we needed. Even giving us drink tickets as it was needed. She offered suggestions on where to eat as it was late. We decided to dine at the hotel because it was open and close by. The restaurant was a half hour from closing for the evening. I know it's not the ideal time to join a restaurant before they close but we had no choice. We were greeted by Sisi who was also our server. She had great energy and didn't mind that we were coming in so close to closing. She helped us with what to order and drink, she even gave us some chocolate truffles at the end of the night. For a very long and rough day, both Sisi and Anya turned our horrible day into a better more restful one. I cannot thank them enough for being so kind.

Saw a review for this hotel on Trip Advisor that talked about their modern art museum and decided to try it out…. LOVED It!! Jared was the highlight of our stay… he was friendly, informative and took time to show us around and point out pieces of interest. The art is wonderful and so unique. Rooms were very comfortable and well appointed. Would definitely stay at a 21c again.