Hotels near Luna Rose - Beauty & Holistic Therapy, Loughborough

The hotel room is relatively large for a European hotel, and the room is very clean. For service, you have to call the front desk, and the waiter will provide timely service. The breakfast is not bad. If breakfast is not included, you can enjoy breakfast for about ten euros. The overall feeling is pretty good and cost-effective. It is a trustworthy hotel.

Very good, good, good, good, good, good, good, good price, in the town center, good, good, good, good, good, good, good, good, good, good, good, good

Handy Hotel for the terminal. I couldn’t hear planes from my room which was clean and tidy although a little ‘worn’ It didn’t detract from the handiness of being so close to the terminal for an early flight. Nice shower and comfy bed. Kettle and coffee sachets or tea bags were handy first thing in the morning. The food was ok but not a lot of choice (sign of the times maybe?) the beer was nice though! The staff were friendly and helpful. Nice to know if a lone traveller like I was.

Brilliant hotel always so nice to stay at. Easy to get to and as I work in transport it’s ideal for me to stay near my work places. The staff are great and always welcoming. The hotel is always clean. I’ve never had a problem at all ever when I have stayed here. 

I loved it so much I didn't want to leave. It would be my go-to place whenever I'm in Leicester again. The receptionist was lovely as well. It's easy and very much comfortable. I would recommend it to anyone.

As a hotel owner I’m always very sceptical when staying elsewhere. The Ramada Encore was spotless, something which is usually a major concern for me. The bed was comfortable, the shower was lovely with great water pressure. Check-in and check-out were seamless, staff were very friendly and accommodating regarding my late check-in and request for a later check-out. Breakfast options were great for the average person, but as someone that eats low carb I was limited, but knew this when I paid for it, plenty of food available at the buffet though. There was a little noise from drunk people passing by on the street but it was a Friday night so not the hotel’s fault and didn’t last very long. No noise whatsoever indoors. Overall, very pleased with my stay, great value for money.

We stayed at this hotel as a couple as we were attending an event at the rugby stadium, which is literally 30 seconds walk away. The room was absolutely spotless! Well kept and had everything we needed and more, hairdryer that actually dried my hair, iron/board, fridge, safe, kettle, even a posh coffee machine. The bathroom, well wow, it is a little small but to be honest, not too small. The shower, wow, there was a hole in the shower door so you could start the shower from the outside! It was also a handy hole for reaching my toiletries. The TV was great and room service was reasonably prices and pretty speedy! All of the staff we had contact with were friendly and looked happy to be there!! I've stayed in hotels from Fiji to Blackpool, from Glasgow to New Zealand and this rates in the top! We will definitely be staying here again.

I stayed at the Marriott for business and was there for 3 nights. It was the first time I’d stayed there and on arrival the reception was pretty basic with very little information shared about the hotel. It set the tone for my stay: The room was ok but tired. There was no soap in the bathroom and there were hairs on the floor. That said it was vey quiet and the bed was very comfortable My keycard wasn’t enabled for the executive lounge which was part of the package with the room I had paid for. This was an oversight on the unwelcoming arrival. I’d asked for the room to be cleaned each day. This happened the first two days and on the third it didn’t. I had no clean glasses or water in the room which then led me to get passed to and fro from reception to the bar until someone was prepared to give me a clean glass and a bottle of water. The restaurant was busy and they were understaffed. My food arrived before my drink and when it did arrive the glass had a large crack all the way round. It would have been nice to not have to wait 20 mins for a drink too. The wifi in the hotel, including the executive lounge, was very poor and the phone reception was so bad I had to sit in my car to make calls. Not acceptable for a hotel offering business services. I spoke with the duty manger the morning I left to provide feedback as I didn’t want to just leave without saying anything (I’d tried to speak to reception about a couple of the issues while I was there but was given no help). The lady I met was nice and did apologise and she took my email and said she would speak to the manager and come back to me. 3 full days later and not a word which doesn’t give me confidence for their customer service and things improving for future stays. On a positive note the bar and restaurant staff (except the lady on the restaurant reception) were very polite and helpful despite being run off their feet. A big shout out for Lenka too in the Executive lounge. She was the best ambassador for the hotel by far. I am in Leicester once a month now with a new job and despite the Marriott being the closest hotel, I won’t be staying there next time after my experience and their seeming lack of interest in my experience as a customer.