Los Poblanos Historic Inn & Organic Farm

My wife and I stayed here on our road trip across New Mexico and this was one of our favourite places. Lovely hotel set on this farm we had the south room 1 initially and then the farm room 1 as we had to extend our stay following storm Raymond. Both rooms were excellent, spacious with a luxury feel. We had the breakfast every day and dined there two evenings. All the food was very good and the service throughout our stay was excellent. We particularly liked esprerenza who served us in the bar every night - great service. I used the gym every day which was reasonably well equipped We used the bikes to cycle along the Rio grande cycle path that’s worth doing All in all this is a lovely place to stay

How's this for a luxurious overnight accommodation, the fanciest outpost west of the Broadmoor? I googled to identify the top-rated hotel in Albuquerque, the first stop on my trip from Los Angeles to Chicago, and I was introduced to a two-star Michelin hotel and working organic farm that originally was inhabited by ancient Pueblo Indians in the 14th century and recently was rated a "top 10 hotel for food lovers in American" by Bon Appetit magazine. Located at 4803 Rio Grande Boulevard Northwest in Los Ranchos de Albuquerque, New Mexico, Los Poblanos Historic Inn is set among 25 acres if lavender fields, enormous cottonwood trees and lush formal gardens in Albuquerque's North Valley. Designed in 1932, Los Poblanos has 46 guest rooms in two architecturally beautiful buildings, the historic La Quinta with parquet walnut floors, hand carved ceilings, decorative Spanish tile, an elegant ballroom and monumental fireplace and the Hacienda with a Spanish courtyard, Moorish fountain, massive carved doors and kiva fireplace. No two rooms are alike. The hotel features a fitness center, in-room dining, shops, spa, bars, lounges and Campo, an award-winning restaurant that serves breakfast, brunch, lunch and dinner. I booked a Superior King Room with king-sized bed, sofa, work table and chair, two large lounge chairs, wet bar, cable TV, high speed wi-fi, safe, separate bath and access to the garden courtyard. So much luxury, so little time to enjoy it.

This place is a real treat. Nice room. Friendly staff. Beautiful surroundings. We stayed two nights, had two dinners and two breakfasts, all excellent (the eggs benedict was especially memorable), and enjoyed the outside lounging area. It's quite expensive but manages to seem like a good value. We even bought a ham and cheese sandwich on the way out and thought it was one of the best ever!

We're locals and needed a place to stay while our home was getting some work done on it. We stayed in a Family Suite with bunk rooms. The property is gorgeous, El Campo is great and so is the staff at El Campo. However, our experience with the front desk, the guest services, and house keeping was awful. On arrival there was no one to help with luggage (which we had a lot). We asked if we could extend our stay two nights and the gentleman said he was pretty sure he could move rooms around to make that happen (which he never did and we could never get an answer back). The bunk room was probably close to 90 degrees and all we were given was a small fan. I purchased a small AC the next day so my kids could actually sleep. During our stay the bathroom in the rooms were unusable for 1/2 do to a central line clogg (we didn't complain, unlike other guest who demanded discounts). One morning I called to schedule housekeeping in a window of time because I needed to be in the room in the afternoon. Guest services assured me it would be done in the timeframe requested. However, house keeping was actually in my room 3 hours after the time requested (i was unable to get ready for an appt). I spoke to guest services about it and she was extremely rude, argued with me, blamed me, and then dismissed me by saying you can't schedule house keeping after she told me to schedule it . It was bizarre. I've never been treated so poorly by hotel staff before. The house keeping was unreliable. Sometimes they wouldn't replace the towels, dirty pots were left from the previous guests, and they wouldn't wipe down any counter tops. They would either throw our clothes on the floor or the chair if they were on the bed and would leave them there after making the bed. To top it off - House keeping lost both of my kids lovies. They found one within a few hours of looking through their dirty laundry and the other mysterious showed up a day later on my kiddos bed. These lovies have been in at least 20 different hotels and 4 different hospitals and have never gone missing. There was no apologies or rectification from staff. My daughter cried for over an hour. It was awful. I was able to speak with a supervisor (but they refused to let me speak with the manager/director). I'm still waiting to hear from the director. It's been over two weeks. No rectifications has been made. I've called and guest services just dismisses me and says theres a note to the director. This is very sad how they treat people. I would be embarrassed as owners of this property. It ruined our whole week there. We used to love coming here.

For total relaxation and pampering, Los Poblanos is at the top! Employees are all happy and proud to be part of this wonderful family! The rooms are spacious and comfortable! The Spa is complete bliss! The lavender products are home grown and not to be missed! Can’t wait to return!

This was an exceptional place to go for breakfast as we traveled from Albuquerque to Santa Fe. Absolutely beautiful grounds, delicious food and staff that went above and beyond. I spoke to one employee, Rebecca, when making our reservation and asked her for suggestions for our time in Santa Fe. Not only did she give me suggestions on the phone but when we arrived for breakfast she made a point of coming to our table to give me a list of additional suggestions she had researched for us. Wow. We also had a great interaction with the gardener Mrs Lovel-she took the time to speak with us about the work they do, the flowers they grow and some of the special plants at the farm. I wish we had been able to stay there but at least we got a meal and a small tase of this special spot.