lesleysmith111
April 14, 2025
We have just returned from our second stay at this hotel, the first being 2 years ago. We booked a return trip however since then there have been alot of negative reviews so I decided to leave my thoughts. The reception staff are lovely, a guy checked us in, it was only his first week, he was so lovely and polite, as we're all the staff on reception along with the bar staff. Rooms are modern, beds are comfortable and there is not building work on or offsite currently. The only thing that let's the hotel down is the lack of fresh sheets and towels. We came March 30th for 2 weeks and although the maids come almost every day, they make the beds but don't change the sheets or towels. I know this as a dusting of bronzer went on my sheets when I was getting ready night 3 or 4, and there it stayed for the next 10 nights. Towels, after a few days I left them on the floor so the cleaner knew these needed changing. They were hung out on the patio furniture on the balcony to dry by the cleaner. Not ideal, especially as they were then rained on. Also out of 14 days the pool table worked for 1 of those days. A shame as there isn't anything else for older kids to do. Other than these two things hotel is fine. You get what you pay for. Don't pay for 3 star if you want 5.