Travelodge by Wyndham Los Banos CA

Ice machine broke. In room phone not working. Fan on heater/air conditioner not adjustable fan ran at full speed when trying to heat room check out was supposed to be 11:00 I left at 9:55 and could not get back in. Went to the window and a lady kept saying by

Travelodge in Los Banos, CA needs a lot of TLC. The driveway approach is a mess and checking in through this almost prison-like window was unnerving. Bathroom needs a through cleaning. The lobby is locked and inaccessible. Online photos are deceiving. Less expensive than other nearby brands, but wish we had chosen to stay elsewhere.

Terrible experience We were very upset and disappointed the entry door to our room there was a big gap at the bottom and lots of flying insects and mosquitos were comming inside all over the floor and walls i had to put my spouse shirt to stop them from coming in.

Rain made stay more enjoyable Nice quiet and very comfy.

THIS CHARMER YELLED, TOLD ME I WOULD HAVE TO PAY DOUBLE AND ALSO FOR “INCIDENTALS”. WHEN I ASKED FOR EXPLANATIONS HE THREATENED ME. HE REFUSED TO ISSUE A REFUND. THEN HE CALLED THE POLICE ON ME BECAUSE I TOOK A PHOTO OF MY CARD AND DRIVERS LICENSE. HE REFUSED TO CHECK ME IN OR SUPPLY A ROOM. 

I made a same-day reservation with the arrival time of midnight. I arrived at 12:06 to find only 3 cars in the parking lot of a property that is next door to a hotel that was packed. I’m pretty sure the charmer is why no one wants to be here. It alerted me to what the charmer might do because of economic distress. The charmer started yelling that I had missed check-in hours, even though the e-commerce options allowed check-in until 2 AM. There is no property disclaimer about a check-in time….so customers would need to be mind-readers to know this. He told me there would be an additional room night because I arrived on the next day. Then he asked for a credit card for “incidentals”. I asked what those would be and he repeated “incidentals” several times. I pushed because he had already told me he might charge me for another night. I took the photo of my card and license and he really lost it then….saying it is agains the law to take photos. It is not against the law and I would not have done it except that I needed to document the card provision.

He told me he called the police and shut the after-hours window. In a little while, Officer Ramirez of the Los Banos Police Department arrived. Phone number: 209-827-7070. He said I could pursue a civil case against the charmer but that since I had been refused check-in that the charmer asked me to leave. So I did.

Agoda is at fault here too. They promised an immediate refund or to find me a new room. I wanted another room. They never called.

Friendly staff. Nice and clean rooms.