Hotels near Madame Tussauds Hollywood, Los Angeles

Customer service OnPoint checked in, was awesome well sat at the bar ordered the flatbread pizza some drinks tasty to say the least great job great stay great room pool could use a little updating still nice the guy that checked me in. Don’t want to mess up his name, but was nothing less than impressive to say the least, will definitely stay there again. Shuttle ride to the park and back was well received. Thank you for the great stay.

This hotel is one of my favourites in Los Angeles to stay at as it’s located next to two decent shopping centers, is Beverly Hills adjacent, has efficient valet parking and the rooms are kept in good shape and tidy. The staff are very friendly and go out of their way to ensure you have a great stay. Although the rooms are not big, and the room phones take time to master the bathrooms make up for it as they have a decent setup and good quality amenities.

The hotel facilities are very new and well maintained. The room is very clean and the housekeeping is also very good every day. The location is very convenient and it is easy to drive. The parking fee is $67 per day including taxes. You can only park by valet and cannot park by yourself. There is a self-service parking lot opposite. There is a restaurant on the first floor, which is also convenient for eating out. Except for the slightly small room size, everything else is very satisfactory.

Front Desk - Average, they are cool and get their job done, but make me feel that I may have ruined their day (; Bell Desk - Good, much better experience and they are friendly Cleanliness - Good Shower - Excellent, great and consistent hot water pressure Room - Poor Non-stop water pipe running noise from the air-conditioning. Non stop blinking message light on the phone. Housekeeping knocked on the door at 10:15 to rush you to check out (check out time 11:00am) Security - Poor. Non hotel guest was allowed to trespass in the lobby and guest lift. Will I stay here again - Probably, for price and location.

Great location and reasonably priced, we staid 3 days before continuing our trip. Rooms are clean and spacious, reception is on the 40th floor, so to get to your room you have to go up first, switch elevator and go down to your room. Sometimes a bit annoying because of the waiting All in all a recommended stay

I needed to go to the courthouse for family matters and the Bonaventure is so close and is just an amazing and lovely place to stay. Everything you need is at your fingertips and it’s a joy to just hang out in the lobby. Also, all the staff that I had interactions with were so helpful and friendly (so rare to find these days!)

Room was not cleaned properly. The carpet hasn’t been vacuumed in months and it was quite dirty. However when complained to the hotel, they took responsibility and cleaned it right away.

Could easily be zero stars. Original room was 93 degrees upon check in, the air conditioning unit was poor by anyone's standard, we asked to switch rooms. They did not offer to come get our bags, or move us to a new room so we brought our luggage back down to the front desk. We were then given a second room. Again, no offer made to accompany us and see if the new room was up to standards. This room was 92 degrees upon entry. After a second phone call, they sent up staff to change the filters on the AC unit. That team told us the AC was functioning well and blowing cold air (it was blowing cold air as if you had a few ice cubes in your mouth and blew on my neck) and to use the blackout curtains (after a sort of condescending explanation of what blackout curtains do) and give it some time for the AC to work. We went out to dinner for about two hours and came back to a nice cool 87 degree room. We once again took our belongings back downstairs. We were then told by the front desk staff that since we booked a room with a king size bed all of those rooms faced the sun and would all have similar problems (why would that be an acceptable answer?) and they could do nothing more for us since they accommodated us once already. I had no idea their idea of accommodating someone was to put them in a room with the same problem that the previous room had but what do I know, I am not in the hospitality industry. We were then told that the hotel was completely booked so no further ”accommodations” could be made. We asked for a refund and this is the first time they reacted with some conviction, they were happy to let us leave. Must be nice to be able to turn away business. At no time were there any apologies, any remorse, just matter-of-factly let us leave. My wife and I don't argue or yell, we never feel its worth it, but we left angry and hotel-less on a Saturday night in Los Angeles. We scrambled to find a new hotel but the damage was done, they took our entire Saturday away from us, which no refund could ever compensate for, they temporarily took our joy to be in town on our own as we are parents and do not get much time away. We did take our business elsewhere, to a Hilton, they seem to understand that to relax you need a room that is slightly cooler than a sauna. We were able to salvage the remaining days of our trip. Also the elevators at the Freehand are old (charming?) and constantly in use because of the rooftop bar so it took us waiting for a few packed elevators to get up and down to the hot AF rooms which probably added to our level of frustration. But it was mostly the Sahara like environment of the hot room. Did I mention the rooms were hot? Also maybe use a free hand to open a book on what hospitality looks like, I think your staff may be surprised. (see what I did there?)

Convenient location, very helpful and friendly staff, clean facilities, pet friendly, very comfortable beds, functional amenities. Definitely will come back!

I have booked and stayed in Doubletree by Hilton Los Angeles Downtown for 3 night. it's great location. near Union train station and subway. The little Tokyo is just around the corner. also 7/11 store just opposite road. The staff is very helpful. I definitely will come back again.