Hilton Hotels in Los Angeles

I am a restaurant manager with my own restaurant in Manhattan, NY. I like LA very much because I am a Laker fan and I love this city. But the breakfast restaurant in this hotel makes me feel discriminated against for the first time in America for so many years. Maybe I am an Asian face? ? ? ? ? I don't know. From the time I sat down to eat to the end, there were only a few tables of guests at 7 o'clock in the morning, and no one served me coffee or tea, not even a greeting from the waiter! ! ! Don't their wages come from the service charge of each table of guests? ? ?don't take me wrong. I just cannot understand how they can doing this kind of job. What makes me feel worse is that they will ask me what the nearby guests need to drink. Listen.

I had the pleasure of being assisted by Sylvia. She went above and beyond with assisting me with an early check-in. I’ve traveled to many places and not one took the time to take my number and offered to contact me when a room becomes available! But Sylvia did and I will never forget that!! So helpful and kind over the phone. I was able to check-in with her at the hotel and she was quick and remembered me from our phone conversations of an early check-in. She was great! Thank you Sylvia for your amazing customer service ethics and genuine kindness! It’s people like her that really are the face of the company. I will be back for sure!! I also would like to send a great appreciation and gratitude to the valet! I’m wasn’t able to catch his name but if I could describe him, he was a Mexican man, shorter and was quick as a ninja getting our car to us and the kindest ever! He was amazing and always had a smile on his face even though the weekend we stayed was Pride Week and the hotel was extremely busy! He definitely deserves some recognition as well.

I've been doing meetings for over 35 years and I must say, this hotel did everything right and then some! From the moment I walked in to the time I left, I knew I was in good hands. The event team was amazing! Nothing, and I mean, NOTHING was missed. The food was amazing as was the service and attention to detail! Having to get picked up at 3:30 am is a challenge anywhere but the freeway was closed for construction, so I was worried to say the least. I just mentioned this to Eric at the front desk and he made arrangements with ”Nick the dependable” taxi driver. At 3:25 Nick was there and I was on my way. Just perfect from beginning to end!

It's a 10-minute walk to Santa Monica Beach.But there's a lot of homelessness on the road. I can't get around late at night. The hotel staff is very good. The man wearing glasses is a little cynical when checking in. The room I reserved was the smallest and the lighting was very dark. Keep that in mind.

The room was very tidy and clean, with average sound insulation. The hotel charges more than $20 a night for parking, and it is best to tip $2 each time you pick up the car. Overall, it is very good.

My wife and I stayed here for a few nights on a baby moon before heading to Palm Springs. Really enjoyed this hotel. The bed was comfortable, we were in a nice Jr. suite with a sitting area, huge marble bathroom, and a great palm tree view. Breakfast was really good - espcially with our status which made it basically free and the location (definitely need a car - it's LA, afterall) felt safe and nice. Downside was that there were 2 events the night we arrived - seemingly schmancy - which made the hotel a bit busier that one might like. That said, no noise made it up to our room, thankfully. Overall, would definitely stay again.

The hotel is located in town near Americana Mall. Lobby is big . The room size is ok. The mattress and pillows are very comfortable.

Hotel closed to Universal studios, walking around 5 minutes. Great room, clean. The only bad was check in time waiting too long. We were arriving 12 pm and we had to waiting till 4 pm to get our room.

We stayed for two nights when we landed in LA which was a quick stay before our 2 week road trip around California with my family. I travel many times a year all over the world for work and try to combine these works trips sometimes for the kids too. So the Hilton Culver City was suppose to be a quick stay in LA before heading off! We found the staff at the Hilton absolutely amazing from the minute we arrived. It was a hot afternoon and she immediately handed us cold water bottles while checking in, so many hotels don’t even give you complementary water, but they did. The hotel is modern, clean and really well located, we were really lucky to have met the Manager Mo while checking in who proved to us time and time again what an outstanding manager he is. He even called our room to make sure our stay was going well and that was his day off. He left such a big impression on us that we cut our road trip a few days short and headed back to Hilton Culver City. Our second stay lasted 4 days and it was truly a great time. Our room was AMAZING, and once again Moe the manager was just so hospitable. He called in, really cared about what we wanted to see In LA, gave us good recommendations and it was just the best time. I have stayed in LA many times and stayed in the heart of Beverly Hills in 5 star hotels and they didn’t compare to our time at Hilton Culver City. Location was close to everything, but the staff and Mo the manager really make this hotel better than any 5 star I’ve stayed at. Don’t bother looking any further this is the place to stay. We are already planning our next trip back.

I stayed for business beginning of August. Check-in was easy and smooth. I chose a rate with a free breakfast. Coupons were given to you at check-in, as long as 2 free bottles of water. Parking costs $27/ per day with in and out privileges'. Pool: did not use. However it did appear very spacious and clean. Plenty of lounge chairs available. no Hot Tub room: I stayed on the 12th floor over looking the Pier. It was very noisy with lots of truck traffic. The windows and walls are very thin so you do hear your neighbors above, next to you, as well as all the traffic outside. Bed was very big and had 4 pillows. A nice desk with chair to sit on. Very large 55” we well. Bathroom was very generous is size. Hot water arrived quickly to the shower. Water pressure is a normal California pressure. Room included a safe. Traveler tip: Request a room as far away from the elevator as possible. The noise of partiers coming back at 2am is very disturbing if you are right next to the elevator lobby. Bar/Restaurant: A mixed reaction here. The food was excellent, and very well priced for the area. The beers and liquor selection was very good for a hotel. However this is where I was unhappy. during 3 of 4 nights, the restaurant and bar could not accept a credit card for payment. cash or room charge only. When you select a room charge, you get a ”Convenience fee” of $6 attached to your bill. Thats for each bill. So if you had lunch and dinner, billed it to your room, that was an extra $12 ”Convenience Fee” added to your bill. Therefor the restaurant lost out on my dinner and night cap purchases due to this crazy policy. Keep in mind, like most all service industry locations, they are suffering from a lack of employment. Fitness Center: Did not visit, however is was on the second level next to the pool Breakfast: Huge selection available. From scratch ordered eggs and omelets, grits, bacon, ham and toast. A variety of cereal as well. A great selection, but its extremely pricy - be prepared. Overall a solid 3. The hotel is very old, and was once an office complex, which I think is whey the windows and walls were so thin. Will not stay again. there are several other hotels in the area that have a much more solid offering and customer service.