London Kensington and Chelsea 4-star Hotels

Its a very good traveling hotel. The room small but its okay for us. Because the area is very good and safety’s. U can enjoy to walk everywhere u like. Nice experience g

Location is excellent with just a few minutes walk from Gloucester Road station. Yet the hotel is bit old and toilet got some strange smell when we first entered and the toilet door can’t be closed. As I was staying with family, I could bear with it. Nobody answering the calls when I was trying to call operator or housekeeping; always asking to leave message which I don’t like! Yet when I see the housekeeping staff on the corridor, they are very helpful!

Love this little gem of a place. Everyone is so friendly and helpful, communal area is well used and nice to see so many younger people socialising in a safe place. Coffee is excellent too. Rooms are fab and have everything that you might need and the bed is extra comfortable. Would add as a very minor nitpick is for better lighting in the kitchen area but that is so minor. I’m telling everyone about this place. Another big plus is being able to leave your luggage if you arrive before check in time. Also felt very safe walking around the area alone. I’ll definitely be back next time I’m in London. Thank you for a great stay.

Aged facilities from the carpet to the lift, but the last straw was dusty bedsheets and pillows. I couldn’t sleep well but it was too late by the time we checked in. When we asked to change the sheets the next morning, it was only done after repeated reminders. I liked the rather convenient location with several cafes and stores just outside the hotel but the cleanliness of the hotel left much to be desired.

This hotel offers decent value for money with standard amenities and satisfactory breakfast options. However, I was deeply disappointed by their post-check-out protocol regarding forgotten items. During my stay, I left several opened and unopened food items in the room's refrigerator. Unfortunately, the staff disposed of or retained these items without attempting to notify me—a stark contrast to my recent experience at a rural Liverpool hotel, where the front desk promptly informed me about a forgotten perfume. While the financial loss here was minor (around £30), the lack of communication reflects poorly on customer care standards.  For a reputable establishment in London, such oversight is unexpected. I urge management to revise their policies: a simple message to guests about abandoned belongings would greatly improve trust and professionalism.

Very close to Hyde Park, about 10 minutes walk from the subway station, very convenient to the attractions, breakfast is English breakfast, the room is very clean, it is a very good choice in London

This place is in need of renovation. One out of three elevators was functional when I checked in. Another was repaired later, but they’re very slow. The toilet was not secured to the floor. The plumbing fixtures are all from last century. There was a persistent rumbling noise from the heating and ventilation equipment on the roof that some people might find annoying.  The staff were pleasant enough, but the facility needs work.

Super clean room and super comfy big bed. Staff is competent and considerate. For example she informed me of the room that I was going to get , saving me a trip up and down to ask for room change. Slightly off the touristic treks but it’s served well by buses and underground.; but the prices are more than compensated for it. It’s hidden gem!

The service is good. I asked in advance not to arrange a basement. All arrangements were made and the attitude was good. Although there is no breakfast, complete tea and fruit are also provided for self-service. The room is small, but this is normal in London. It will be difficult to spread out the suitcases, but it is enough for just one or two nights. The bathroom is big, which beats many hotels in the same price range. You can also check your luggage for free. The environment outside the hotel is also good.

The location is so great! It's only a three-minute walk from Kensington subway station! It's so convenient to travel! The hotel is clean and comfortable, and the air conditioning and internet are great! We spent a few unforgettable days in London. There is a hamburger street around, and there are many hamburger restaurants! There is a Marks & Spencer supermarket not far from the hotel, which has everything you need to buy. There is also a bus stop one minute away from the hotel, which can go to London's ”Global Harbor”! The surrounding area is very safe, and there are no motorcycle gangs! The hotel staff are very nice! Finally, the hotel's Western breakfast is a set meal, which I think is delicious!