Phoenix Hotel
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1 night
1 room, 2 adults, 0 children
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Phoenix Hotel
1-8 Kensington Gardens Square, Westminster, London, Greater London, United Kingdom
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Amenities
24-hour front desk
Luggage storage
Bar
Conference room
Multi-function room
Wi-Fi in public areasFree
Concierge service
Safe at front desk
All amenities
Property Description
Located in London (London City Centre), Phoenix Hotel is within a 15-minute walk of Kensington Gardens and Kensington Palace. This hotel is 0.9 mi (1.5 km) from Hyde Park and 1.2 mi (1.9 km) from Kensington High Street.
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8.2/10
Great for business travel - Excellent customer service and free car parking .
All 117 reviews
Surroundings
Metro: Bayswater
(280m)
Metro: Queensway
(510m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Quadruple Room
Non-smoking
Private bathroom
Electric fan
Private toilet
Shampoo
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4
Executive Twin Room
2 Single bed
Non-smoking
Daily housekeeping
Check Availability
6
Standard Double Room with Double Bed
1 Double bed
Non-smoking
Private bathroom
Electric fan
Towels
Private toilet
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2
Exclusive Single Room (Small)
1 Double bed
Non-smoking
Private bathroom
Towels
Wardrobe
Daily housekeeping
Check Availability
4
Standard Quadruple Room, 1 Bedroom
4 Single bed
Non-smoking
Daily housekeeping
Check Availability
11
Standard Twin Room
2 Single bed
Non-smoking
Private bathroom
Electric fan
Towels
Private toilet
Check Availability
7
Standard Triple Room
3 Single bed
Non-smoking
Private bathroom
Electric fan
Towels
Private toilet
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1
Executive Single Room
1 Single bed
Has window
Non-smoking
Air conditioning
Electric fan
Towels
Private toilet
Check Availability
8
Single Room
1 Single bed
Has window
Non-smoking
Private bathroom
Electric fan
Towels
Private toilet
Check Availability
5
Executive Double Room
1 King bed
Non-smoking
Private bathroom
Towels
Wardrobe
Daily housekeeping
Check Availability
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Guest Reviews
8.2/10
Very Good
117 reviews
Verified Reviews- Cleanliness8.7
- Amenities7.5
- Location8.6
- Service7.8
Average for similar properties in London
AI Summary
Guests praise the plentiful continental breakfast and friendly, helpful staff. The spotless cleanliness and convenient location near Bayswater underground station add to the positive experience.
Guest User
July 3, 2025
The hotel was clean, and the location was convenient, with supermarkets nearby. However, I wouldn't book it again. The rooms lack air conditioning in the summer and heating in the winter, making them uncomfortably hot during warmer months and too cold in colder seasons. Additionally, no bottled water was provided in the room. While it may be acceptable for a 3-star hotel, I wouldn’t rate it as a 4-star. That said, the staff were friendly and helpful.
Smexy
July 1, 2025
有點舊，但乾淨。電梯很慢。除此以外沒什麼可挑剔。服務人員親切。
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Ahmed
May 1, 2025
Great for business travel - Excellent customer service and free car parking .
Guest User
September 12, 2024
The reception at the hotel front desk was very enthusiastic. As soon as you entered the door, you could know which guest you were booked for. It was quite surprising. The check-in procedure was completed very quickly. The hotel is still as clean as it was 5 years ago. Although the room is a bit small, the check-in experience is okay! The breakfast is still the same as before. It is amazing that the hotel can keep the breakfast variety unchanged for 5 years! But it can guarantee to provide you with enough nutrition for the day! The hotel is 5-8 minutes walk from the Bayswater subway entrance. There are many supermarkets around, and there are also several Chinese restaurants. Life is very convenient. I will stay here again in the future.
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Guest User
March 4, 2024
Very nice, humble and affordable.
Sslic
October 30, 2023
I stayed for two days (Saturday and Sunday). The hotel is just ok. It seemed like they only gave the basement to Asians. I felt racist. They said that on the first day, the only place was underground. So I asked if they could change it for the second day, and they said no and didn't know. In the basement, there were about two other Asian teams other than us. It was a really unpleasant experience. And the sourhead is fixed to the wall. It's really hard to wash just your hair. If it's because of the price, it can't be helped, but if you have some spare time, I recommend going somewhere else.
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Koupipii
September 24, 2023
A nice little hotel. Very good for the price.
Xiaomaomiailvxing
September 12, 2023
The room was very clean and comfortable, and the breakfast was very good! The restaurant corridor is also very clean and has an elevator! There is also a bar in the lobby. It was a very happy stay.
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Services & Amenities
Most Popular Amenities
24-hour front desk
Luggage storage
Bar
Conference room
Additional charge
Multi-function room
Wi-Fi in public areas
Free
Bar
Conference room
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Front Desk Services
24-hour front desk
Concierge service
Safe at front desk
Luggage storage
Tour and ticket booking service
Languages Spoken
English
Food & Drink
Bar
Lobby bar
Room service
Snack bar
Halal meals provided
Off-site
Public Areas
No smoking in public areas
Elevator
Cleaning Services
Clothes dryer
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Business Services
Multi-function room
Conference room
Additional charge
Fax/copying service
Additional charge
Safety & Security
First aid kit
Smoke detector
Fire extinguisher
CCTV in public areas
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 13:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental, Gluten-free, Vegetarian
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:£10.00 (approx. PHP 769.67) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 1854
- Renovated: 2019
- Number of Rooms: 125
Located in London (London City Centre), Phoenix Hotel is within a 15-minute walk of Kensington Gardens and Kensington Palace. This hotel is 0.9 mi (1.5 km) from Hyde Park and 1.2 mi (1.9 km) from Kensington High Street.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
You can enjoy a meal at the restaurant serving the guests of Phoenix Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Make yourself at home in one of the 125 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
You can enjoy a meal at the restaurant serving the guests of Phoenix Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Make yourself at home in one of the 125 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What is the cancellation policy for Phoenix Hotel?
The cancellation policy for Phoenix Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Phoenix Hotel?
What are the check-in and check-out times at Phoenix Hotel?
Standard check-in time at Phoenix Hotel is 13:00 and check-out time is 11:00.What are the check-in and check-out times at Phoenix Hotel?
Does Phoenix Hotel provide breakfast?
Yes, Breakfast is offered at Phoenix Hotel. Breakfast option(s): Continental, Gluten-free, Vegetarian. Does Phoenix Hotel provide breakfast?
Can I bring my pet inside the Phoenix Hotel?
As much as we love pets, unfortunately, we are unable to accommodate them in Phoenix Hotel.Can I bring my pet inside the Phoenix Hotel?
How far is the Phoenix Hotel from the closest airport?
The closest airport is London City Airport, and it is about 59 mins from hotel by car (19.9 km).How far is the Phoenix Hotel from the closest airport?
About This Property
| Nearest Airport | London City Airport |
|---|---|
| Distance to Airport | 19.86KM |
| Nearest Train Station | Paddington Station |
| Distance to Train Station | 1.38KM |
| Nearest Subway Station | Bayswater |
| Distance to Subway Station | 0.28KM |
| Average Price From | PHP15467 |
| Hotel Star Rating | 4 |