Citadines South Kensington London

Don't come if you have high requirements for hygiene. The location is not bad, but this one is really too dirty. I dare not sleep on the bed. The sofa bed is full of spots. Hey, I booked for three days. For people who often travel to Japan, this one is probably going to make you collapse. The service is very good and the communication at the front desk is very smooth.

I stayed at this hotel after staying at a hotel in the same chain in Paris, but the service from the front desk staff was terrible. At the hotel in the same chain in Paris, the front desk staff greeted me when I entered and exited during the day and at night, and always checked on the guests, so I felt at ease. At this hotel, I was literally never greeted, and three Korean women occupied the free coffee server, and when the milk ran out, the front desk staff did not notice and ignored the Korean woman, so I told one of the two front desk staff to refill it, but he said to one customer that he was busy and could not do it right away. I don't understand the point of two people serving one gallery and putting other customers on the back burner. Unfortunately, the front desk staff at Citadines South Kensington were amateurish and unfriendly, unable to do even simple tasks. At the Paris hotel, I was able to freely pick up towels, tissues, sponges, etc., but here I had to go out of my way to contact the amateur front desk, which was troublesome. It's a shame, considering the location is great.

😃😊Convenient location, in the South Kensington residential area, there is a small supermarket downstairs, a duplex family room for family travel, a sofa bed kitchen downstairs, a large bed and bathroom upstairs, the space is not big but enough, there is self-service coffee and tea downstairs, and it is a ten-minute walk to the Natural History Museum and VA Museum

The room was generally very good, with a homely feel. A family of four, including young and old, stayed for three nights. The front desk was very welcoming. If there were any flaws, it would be that the bathtub was too small and easily blocked. It is a seven or eight minute walk from the subway station. The location is very good and quiet. It is very close to the Natural History Museum and a ten-minute walk away.

The location is very good, 5 minutes walk from the subway station, there is a waitrose supermarket at the subway station exit, and the room has kitchenware for cooking, which is very convenient. The air conditioner in our room did not work, but fortunately it was not that cold