The Castleton Hotel London
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in London

The Castleton Hotel London

164-166 Sussex Gardens, Westminster, London, Greater London, United Kingdom
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A stay at Castleton Hotel places you in the heart of London, within a 10-minute walk of Hyde Park and Kensington Gardens. This hotel is 0.8 mi (1.3 km) from Marble Arch and 1.4 mi (2.2 km) from Oxford Street.Show More
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hotel overview picture
2.9/5·
Brilliant hotel for an overnight stay. Had everything you need and fab location
Amenities
Public Parking24-hour front deskLuggage storageCafeWi-Fi in public areasFreeLaundry room
All Amenities
Surroundings
Metro: Paddington
(230m)
Metro: Lancaster Gate
(540m)
Airport: London City Airport
(19.9 km)
Map

Rooms

Guest Reviews

Services & Amenities

Policies

Single Room
6

Single Room

1 Single bed
Has window
Non-smoking
Private toilet
Shampoo
Soap
Heating
Room Details
Check Availability
Deluxe Room
3

Deluxe Room

1 Double bed or 2 Single bed
Has window
Non-smoking
Spare bedding
Room Details
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Double or Twin Room
2

Double or Twin Room

1 Double bed or 2 Single bed
Has window
Non-smoking
Spare bedding
Room Details
Check Availability
Twin Room
6

Twin Room

2 Single bed
Has window
Non-smoking
Private toilet
Shampoo
Wardrobe
Soap
Room Details
Check Availability
Deluxe Triple Room
2

Deluxe Triple Room

1 Double bed and 1 Single bed
Has window
Non-smoking
Spare bedding
Room Details
Check Availability
Family Room
4

Family Room

1 Double bed and 2 Single bed
Has window
Non-smoking
Private toilet
Shampoo
Wardrobe
Soap
Room Details
Check Availability
Triple Room
5

Triple Room

1 Double bed and 1 Single bed
Has window
Non-smoking
Private toilet
Shampoo
Wardrobe
Soap
Room Details
Check Availability
Deluxe Twin Room
3

Deluxe Twin Room

2 Single bed
Has window
Non-smoking
Spare bedding
Room Details
Check Availability
Double Room
4

Double Room

1 Double bed
Has window
Non-smoking
Private toilet
Shampoo
Wardrobe
Soap
Room Details
Check Availability
Deluxe Double Room
3

Deluxe Double Room

1 Double bed
Has window
Non-smoking
Spare bedding
Room Details
Check Availability
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Guest Reviews

2.9/5
118 reviews
Verified Reviews
  • Cleanliness2.8
  • Amenities2.7
  • Location3.2
  • Service3
Average for similar properties in London
Most Mentioned
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
March 28, 2024
Good: Close to Paddington station, Staffs are nice, Spacious enough for a solo traveller Bad: Old-fashioned furnishings, Shower space just separated by a thin curtain and often made the whole floor of the toilet wet
C‍o‍c‍o‍n‍u‍t‍ ‍b‍r‍u‍s‍c‍h‍e‍t‍t‍a
March 11, 2024
In general, the room felt like it lacked maintenance: lots of dust, curtain was semi-broken, the shower curtain was very old and the bathroom smelled like pee. Could not lock the door from the inside which also lead to not feeling super safe when sleeping. Hot water and pressure was ok and AC in the room. Staff was friendly but can unfortunately not outweigh the overall experience. Would not stay here again
D‍a‍v‍F‍a‍v
December 15, 2023
Single room extremely small but all suitable for one night stay would not recommend longer stay. Location to Paddington station excellent and cafes, bars restaurants good.
N‍a‍y‍i‍r‍a‍.‍S
December 13, 2023
The hotel staff is very welcoming, the hotel is well located and there is heating and air conditioning available in the rooms but that’s it. The bed was absolutely uncomfortable, the floor (carpet) had water marks or something, and mold above the shower. Located on a very busy street, you can hear everything that happens. goes outside the hotel is absolutely not well insulated which means we can hear everything our roommates do or say. The telephone to call reception was very dusty, the cup available very dirty and the cupboard in pitiful state. Really believe me, as a solo traveler skip your path and choose a better hotel than this one even if it is further from the center.
Original TextTranslation provided by Google
_‍T‍I‍H‍K‍t‍7‍9‍r‍i‍q‍6‍*‍*‍*‍*
December 10, 2023
Poor equipment, small rooms, poor service attitude
Original TextTranslation provided by Google
P‍o‍ ‍K‍a‍m
December 1, 2023
Close to the station, there are also many restaurants
Original TextTranslation provided by Google
B‍M‍K‍C‍c‍h‍a‍n
November 17, 2023
No hot water……. Staff refused to help No shower gel Bed is dirty
L‍I‍s‍o‍n‍i‍a
November 10, 2023
The hotel environment is average, but the service is exceptionally good
M‍4‍3‍1‍5‍9‍7‍*‍*‍*‍*
October 21, 2023
The conditions are quite complete, but the room size is a bit small and the surroundings are a bit noisy. In addition, the air conditioner does not work well and cannot be cooled when the weather is hot. The bathroom is not very clean and the toilet is easily clogged.
Original TextTranslation provided by Google

Services & Amenities

Restaurant
Restaurant
More Amenities
Internet
Parking
Public (not only for guests) is available On-site parking, and Charge, £30.00 (approx. PHP 2,228.48) Daily. Reservation needed.
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Cleaning Services
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
StyleBuffet
AgeFee
Adult
Buffet:£7.00 (approx. PHP 519.98) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of £50.00 (approx. PHP 3,714.14) is charged.
Deposit Payment Methodscredit card
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Number of Rooms: 46
A stay at Castleton Hotel places you in the heart of London, within a 10-minute walk of Hyde Park and Kensington Gardens. This hotel is 0.8 mi (1.3 km) from Marble Arch and 1.4 mi (2.2 km) from Oxford Street.

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.

Stay in one of 46 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Frequently Asked Questions

What is the cancellation policy for The Castleton Hotel London?

The cancellation policy for The Castleton Hotel London varies depending on the type of room and booking conditions.

What are the check-in and check-out times at The Castleton Hotel London?

Standard check-in time at The Castleton Hotel London is 15:00 and check-out time is 11:00.

What amenities and services are available at The Castleton Hotel London ?

The Castleton Hotel London offer top amenities and services include Parking, Cafe, Luggage storage.

Can I bring my pet inside the The Castleton Hotel London?

As much as we love pets, unfortunately, we are unable to accommodate them in The Castleton Hotel London.

Is there a restaurant at The Castleton Hotel London?

Except for the breakfast, there is no restaurant in The Castleton Hotel London. However, within short driving distance, you’ll have access to a wide variety of restaurants.

How far is the The Castleton Hotel London from the closest airport?

The closest airport is London City Airport, and it is about 52 mins from hotel by car (19.9 km).

Can I smoke in The Castleton Hotel London?

The Castleton Hotel London provides a smoking area. Please contact the hotel for further information on the smoking policy in public areas and guest rooms.

About This Property

Nearest AirportLondon City Airport
Distance to Airport19.91KM
Nearest Train StationPaddington Station
Distance to Train Station0.31KM
Nearest Subway StationPaddington
Distance to Subway Station0.23KM
Hotel Star Rating3