Chelsea Cloisters Serviced Apartments

The first room we were given for our 8 night stay was a disaster. Peeling floor, dirty walls, broken cabinets and lights, filthy pull out couch. Bait and switch from the online pics. The desk said there were no other rooms. Hardly slept. Changed rooms on the second day to an updated 1 bedroom. Much better. Still a little rough around the edges but way better. Nice to have an updated clean kitchenette. Laundry facilities were good. Great location! Easy access to Piccadilly line and buses. If you can get it cheap, it's worth it.

Initial experience at arrival was given a room on a floor and section which was being redecorated. The room next door had people drilling at 18:30 in the evening, with dust sheets outside the room and wires on the floor. Upon complaining I was given another room on the ground floor which had recently been redecorated, however, the curtains didn’t close in this room with a metres gap and people passing by outside. Once complaining again I was upgraded to a one bed apartment on the 9th floor. This was dated and needed redecorating however, it was comfortable enough, had curtains that closed and was very large with a washing machine. While the cleanliness wasn’t to the desired levels, the apartment was large and comfortable even though old fashioned. Service was variable dependent on who was serving at the front desk. Ultimately while it wasn’t a perfect experience and the cleanliness could be improved my stay was fine and I was recompensed for the initial experience with the larger albeit dated apartment.

Have a bath, small kitchen and a washing/dryer machine. Good for a extended stay.