Numa London Bloomsbury

If you don't have WhatsApp, don't book it, because you will only get a bunch of nonsense when you call. I arrived at the hotel at 8pm. There was no staff. I could only open the webpage to check in by myself. As a result, no matter how I filled in the mobile phone number, it said it was invalid. I filled in two mobile phones and two mobile phone numbers. Finally, I filled in the hotel's own number and it said it was invalid. I called the hotel customer service and said that the mobile phone number was invalid, and I still emphasized that I had to write the correct mobile phone number. Finally, I asked a guest and said that I could download the APP to handle it. Only then did the mobile phone number I filled in pass. Then the kind guest helped to call and ask the customer service on WhatsApp. After an hour of tossing back and forth, I still couldn't receive the mobile phone verification code. It was still this guest who asked the customer service if I could send an email to handle it, and the customer service finally responded. I sent a link to upload my passport. Although there are more and more self-service machines in London, it is impossible to solve problems with this kind of customer service. I can feel the rumbling vibration every day when I lie on the bed, because there is a subway next to it, or other guests next door are laughing. People with shallow sleep must not go there, and they are prone to mental weakness. I asked for a quiet room, but when the window is opened, it is either construction or drinking and chatting. In the last few days, I found that the corridor was leaking, and there was a bucket to catch it, and no one repaired it after three days.

The room is not big, but I still encountered some troubles when checking in. The store told me to check in online 24 hours in advance, but Ctrip did not tell me to do so. It just said to check in at the store with the hotel confirmation number, so it took a long time to check in.