Anwar House

Don't choose this one! Don't choose this one! Don't choose this one! Hell experience. I chose this hotel because I was greedy for cheap. The whole family got sick after staying there for one night. In the end, even though I lost money (I lost about HKD$3500 for the three nights I didn’t stay), I couldn’t help but leave and book another hotel! We strongly recommend trip.com not to cooperate with this hotel again! ! ! Complaints 1) There was no hot water on the night of check-in. Even after waiting for 2 hours, there was no hot water. I couldn't take a shower that night. At 9:00 the next morning, the staff claimed that the water supply system was like this and that there was no immediate solution. They could only arrange for a technician to inspect it before 6:30 pm. The staff's attitude and environment were very uncomfortable. We wanted to check out of the hotel after seeing this bad situation. We discussed with the staff about refunding the room rate for the three nights we did not stay. The staff firmly refused to refund. It was obviously a hotel problem, but the hotel refused to bear the refund. Complaint 2) The environment is very bad (as shown in the picture, the threshold of the bathroom is even rotten, and the wood splinters can easily puncture the skin); the bed frame looks like it is rotting after sitting on it, and it makes a harsh sound every time you sit on it. 

the installation (electricity, furniture, taps, etc.) must be reviewed throughout the United Kingdom

In general, a nice little place. Five were visiting. We are pleased with the room and amenities. But there was one thing I didn’t understand) there were stick-shampoo packs in the toilet, not in the bathroom) just why? 🤷♂️ 😁