Guest User
May 2, 2025
I booked a room with a kitchen, but I couldn't cook in the kitchen. There was no stove or microwave. I couldn't even cook, but the kitchen was equipped with a dishwasher... It was quite unbelievable; before placing the order, I read the comments of tourists saying that there was a toaster, but it should be a dishwasher instead of a toaster. I was further misled by these wrong comments and thought that I could cook in the kitchen. I booked a 10-day stay but couldn't cook, which caused great inconvenience... Later, I heard someone who looked like an Indian manager explain that the hotel apartment also has rooms with cooking facilities, and the price is slightly higher. I suggest that Ctrip should supplement/correct the introduction of room facilities and mark that although there is a kitchen, cooking cannot be done to avoid misunderstandings and inconveniences for other tourists again.
Although the room is not big, the overall layout and furniture selection are very good, the facilities are also relatively new, charging (whether it is with a power adapter or charging directly with a USB port) is very convenient and the number of charging ports is sufficient; the storage furniture is also very convenient to organize and use; the sink in the bathroom is a bit small but it can still be used, fortunately, there is still a lot of storage space above the sink; hand sanitizer and skin cream are convenient to use on both sides of the sink and press smoothly; the shampoo, conditioner and shower gel in the shower are also convenient to use and have a pleasant fragrance. The only small flaw is that after washing the hair with shampoo, the hair always feels a little thick and sticky; I stayed for 10 days and only got two coffee capsules, which is a bit too little, and the capsule machine seems to have accumulated a lot of dust inside, so it is useless; there are two large glass bottles of water in the refrigerator, which say that it is filtered by myself; the door has an anti-theft/safety chain, which is very good, making people feel more secure; the hotel has three elevators, which is very convenient to go up and down.
The biggest advantage of the hotel is the convenience of its location. It is very close to Algate East Underground Station, which is shared by the District line and the Hammersmith and city line. It is extremely convenient to travel. All the major attractions that need to be visited can basically be reached directly by these two lines. It is also very convenient to transfer to other lines. In addition, we also encountered a situation where the District line was seriously delayed (at least 20 minutes) because someone trespassed on the track (it seems so, if I heard the broadcast correctly). Fortunately, the Hammersmith line on the same platform can also reach the destination and resolve the crisis of being late for the tour. Of course, one of the biggest drawbacks of London subway stations is that there is no barrier-free elevator, and it is very difficult to go up and down the stairs with large luggage; the hotel is also very close to the Tower of London and Tower Bridge. It is only one stop away, which is very convenient and can also save subway fees (at least 2.8 pounds per person for a subway ride); there is a fire station next to the hotel.
The second advantage of the hotel is that it is very convenient to shop in the surrounding supermarkets. There are three supermarkets across the road from the hotel, and there are three more within a 5-6 minute walk (two of which are Chinese/Asian supermarkets, one is called Want Want Supermarket, and the other is called Tiantian Supermarket). There are also several Tesco Express (small supermarkets with relatively affordable prices and a wide variety of choices) within a few minutes' walk.
The lobby on the first floor of the hotel has a good atmosphere, and there are many sofas and tables and chairs. There is a restaurant on the fifth floor (it is said that you can drink free drinks 24 hours a day, but we didn't have time to try it). The service staff are all good, and it is also very convenient to ask for extra paper towels and rolls. The hotel provides room cleaning service every three or four days. We don't need it, so we always hang the Do Not Disturb sign. We just tie up the garbage and put it at the door, and the cleaning staff can collect it in time.
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