Charlotte Street Hotel, Firmdale Hotels
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1 night
1 room, 2 adults, 0 children
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Charlotte Street Hotel, Firmdale Hotels
No.11 of Instagrammable Hotels in London
15-17 Charlotte St, Westminster, London, Greater London, W1T 1RJ, United Kingdom
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Highlights
Excellent service
Delicious breakfast
Ideal location
Sparkling clean
Lots to doAmenities
Massage room
Gym
Public parking
Bar
Restaurant
Conference room
Multi-function room
Childcare service
All amenities
Property Description
With a stay at Charlotte Street Hotel, Firmdale Hotels, you'll be centrally located in London, just a 3-minute walk from Tottenham Court Road and 8 minutes by foot from Russell Square. This family-friendly hotel is 0.5 mi (0.8 km) from The British Museum and 0.6 mi (1 km) from Leicester Square.
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9.3/10
Cleanliness9.4
Amenities9.3
Location9.4
Service9.2
All 71 reviews
Surroundings
Metro: Goodge Street
(340m)
Metro: Tottenham Court Road
(440m)
Airport: London City Airport
(15.1 km)
Airport: Heathrow Airport
(28.2 km)
Train: Euston Railway Station
(1.5 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
1 Bedroom Virginia Woolf Suite
1 King bed
Free Wi-Fi
Non-smoking
Hot water (24 hours)
Toothpaste
Wi-Fi in room
Check Availability
One-Bedroom Woolf King Suite
Bedroom 1:1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
One-Bedroom Woolf Suite
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Daily housekeeping
Hot water (24 hours)
Toothpaste
Wi-Fi in room
Check Availability
1
Penthouse Suite
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Daily housekeeping
Hot water (24 hours)
Toothpaste
Wi-Fi in room
Check Availability
8
Superior Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
8
Deluxe Junior King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
Superior Loft Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Wardrobe
Check Availability
5
Luxury Room
1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
TV
Towels
Check Availability
1
Queen Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
TV
Towels
Check Availability
4
Luxury Junior Suite
1 King bed
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
TV
Check Availability
2
Junior Suite, Mobility Accessible
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
TV
Towels
Check Availability
1
Loft Suite
1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Daily housekeeping
Hot water (24 hours)
Toothpaste
Wi-Fi in room
Check Availability
Deluxe Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Hot water (24 hours)
Toothpaste
Wi-Fi in room
Check Availability
8
Loft Suite
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
Deluxe King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
TV
Towels
Check Availability
6
King Penthouse Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Hide Room Types
Guest Reviews
9.3/10
Great
71 reviews
Verified Reviews- Cleanliness9.4
- Amenities9.3
- Location9.4
- Service9.2
Average for similar properties in London
AI Summary
The staff excels in efficiency, friendliness, and attentiveness. Guests appreciate the excellent breakfast options and cleanliness. The location is ideal for exploring the city, with stylish, quiet, and comfortable rooms.
Guest User
May 13, 2025
Well located hotel in Fitzrovia with lots of bars and restaurants on the doorstep.
Was given a room at the back overlooking roofs of buildings behind but that meant no noise from the people leaving the bars and restaurants.
Was disappointed there was no tea or coffee making facility in the room.
This was made up by the champagne and brownie plate for husband’s birthday.
Guest User
November 21, 2024
The hotel is small, with a good location, very good hygiene, average service, and the price is the price of a local luxury hotel, about 6,000 per night. The room is poorly soundproofed, the floor is very thin, the wooden floor is carpeted, and if you walk upstairs at night, the ceiling light in the room will shake.
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Guest User
July 24, 2025
Our family loved every single thing about this hotel. To start the location is ideal. There are countless tourists spots in easy walking distance. The variety of great restaurants are also nearby. Plus the bustling theatre district is just one block away. Each morning we started off with breakfast at the hotel, a buffet is available if you are short on time or cooked to order breakfast which all was tasty. The staff at this hotel are some of the best people you will ever encounter. Warm, friendly, inviting is what first comes to mind. TEN stars to the concierge staff recommending not only some of the best restaurants we have dined in but the VARIETY of food. We went to a nearby steakhouse that was incredible. A Japanese restaurant that was an experience like no other. A pizzeria that was better than any American pizza we had. And a fine dining restaurant that was divine. The property is very quiet at night and mornings. Our room faced the street but never heard a peep. The same for interior noise. We are planning to return to London soon and the Charlotte St Hotel is where we will stay again.
Guest User
June 28, 2025
We have visited this hotel many times, always been made to feel welcome and have enjoyed ourselves. Today (27 June) we visited the pavement terrace for a drink around lunchtime. The server was so off hand and abrupt we just left without having that drink, went elsewhere. Not sure we will be back, so disappointed.
L8528EBkath
June 15, 2025
The wheelchair access here is great, the doormen at the front entrance were so nice. They helped me to get my wheelchair (Invacare Bora, so it’s quite a large model) up the front steps using ramps and they also helped me to access the disabled loos. Also this hotel has a lift. Plus a lovely ambience in the hotel bar for drinks! I haven’t stayed here but highly recommend for the attitude of the staff and access.
Companion05821728234
April 20, 2025
Wonderful boutiqish hotel, excellent location, friendly staff. Lux room very comfortable albeit with the smallest shower imaginable. Room was definitely missing a coffee machine and kettle for us early risers. Only stayed 1 night but would definitely recommend & will go back.
Jane R
April 4, 2025
Still loving this hotel, its location, its staff, its rooms and the care that the reception staff take to ensure your stay is lovely. I had an issue with noise on our first night from a banging door ( obviously husband slept through it) but they resolved the issue the next day and moved us to a nicer ( quieter room) We have been times over the years for our kids birthdays and it just feels so special when we arrive. I love the view from the windows of the little restaurants and pubs, I really like the restaurant in the hotel ( fish cakes , a glass of rose and a pudding are the perfect start to the weekend ) Just lovely and we appreciate the escape from the busy city after wandering the shops or galleries for hours .
Anne B
March 24, 2025
The Charlotte Street Hotel was magnificent! I loved it from the moment we checked in. The staff was kind and helpful upon arrival and allowed for an early check-in after an overnight flight. The room was decorated flawlessly! I loved every bit of it! The location was perfect-situated on a quiet street off of many busier streets. The cafe in the hotel was delicious as well and they even had a dedicated gluten free fryer so that I was able to enjoy French fries. I would definitely stay here again and would recommend to anyone traveling to London!
Services & Amenities
Most Popular Amenities
Massage room
Gym
Public parking
Additional charge
Bar
Restaurant
Conference room
Additional charge
Multi-function room
Childcare service
Additional charge
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available On-site parking, and Charge, £66.00 (approx. PHP 5,079.76) Daily. Reservation needed.
Public parking
Additional charge
Valet parking
Additional charge
Front Desk Services
24-hour front desk
Concierge service
Luggage storage
Wake-up call
Currency exchange
Languages Spoken
Polish
French
Food & Drink
Bar
Alcohol-free rooms (on request)
Halal meals provided
Off-site
Room service
Health & Wellness
Gym
Massage room
Beauty and makeup
Public Areas
Elevator
No smoking in public areas
Cleaning Services
Clothes dryer
Clothes steamer
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Facilities for Children
Children's meals available
Childcare service
Additional charge
Business Services
Conference room
Additional charge
Fax/copying service
Additional charge
Wedding service
Multi-function room
Accessibility
Assistive listening devices
Stair-free main entrance
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleSet menu
| Age | Fee |
|---|---|
Adult | Set menu:£28.00 (approx. PHP 2,155.05) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2000
- Renovated: 2014
- Number of Rooms: 52
With a stay at Charlotte Street Hotel, Firmdale Hotels, you'll be centrally located in London, just a 3-minute walk from Tottenham Court Road and 8 minutes by foot from Russell Square. This family-friendly hotel is 0.5 mi (0.8 km) from The British Museum and 0.6 mi (1 km) from Leicester Square.
Pamper yourself with a visit to the spa, which offers massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at Oscar, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and complimentary newspapers in the lobby. Planning an event in London? This hotel has 43 square feet (4 square meters) of space consisting of conference space and meeting rooms.
Make yourself at home in one of the 52 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at Oscar, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and complimentary newspapers in the lobby. Planning an event in London? This hotel has 43 square feet (4 square meters) of space consisting of conference space and meeting rooms.
Make yourself at home in one of the 52 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Frequently Asked Questions
What is the cancellation policy for Charlotte Street Hotel, Firmdale Hotels?
The cancellation policy for Charlotte Street Hotel, Firmdale Hotels varies depending on the type of room and booking conditions.What is the cancellation policy for Charlotte Street Hotel, Firmdale Hotels?
What are the check-in and check-out times at Charlotte Street Hotel, Firmdale Hotels?
Standard check-in time at Charlotte Street Hotel, Firmdale Hotels is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Charlotte Street Hotel, Firmdale Hotels?
Can I bring my pet inside the Charlotte Street Hotel, Firmdale Hotels?
As much as we love pets, unfortunately, we are unable to accommodate them in Charlotte Street Hotel, Firmdale Hotels.Can I bring my pet inside the Charlotte Street Hotel, Firmdale Hotels?
How far is the Charlotte Street Hotel, Firmdale Hotels from the closest airport?
The closest airport is London City Airport, and it is about 42 mins from hotel by car (15.1 km).How far is the Charlotte Street Hotel, Firmdale Hotels from the closest airport?
About This Property
| Nearest Airport | London City Airport |
|---|---|
| Distance to Airport | 15.1KM |
| Nearest Train Station | Euston Railway Station |
| Distance to Train Station | 1.48KM |
| Nearest Subway Station | Goodge Street |
| Distance to Subway Station | 0.34KM |
| Average Price From | PHP80850 |
| Hotel Star Rating | 5 |