Charlotte Street Hotel, Firmdale Hotels
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in London
Charlotte Street Hotel, Firmdale Hotels
No.11 of Instagrammable Hotels in London
15-17 Charlotte St, Westminster, London, Greater London, W1T 1RJ, United Kingdom
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Highlights
Excellent service
Delicious breakfast
Ideal location
Sparkling clean
Lots to doAmenities
Massage room
Conference room
Restaurant
Wi-Fi in public areasFree
Gym
Bar
Public parking
Childcare service
All Amenities
Property Description
With a stay at Charlotte Street Hotel, Firmdale Hotels, you'll be centrally located in London, just a 3-minute walk from Tottenham Court Road and 10 minutes by foot from The British Museum. This family-friendly hotel is 0.6 mi (1 km) from Leicester Square and 0.7 mi (1.2 km) from Oxford Street.
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9.3/10
GreatCleanliness9.3
Amenities9.3
Location9.3
Service9.2
All 69 Reviews
Surroundings
Metro: Goodge Street
(340m)
Metro: Tottenham Court Road
(430m)
Airport: London City Airport
(15.5 km)
Airport: Heathrow Airport
(28.2 km)
Train: Euston Railway Station
(1.5 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
One-Bedroom Woolf King Suite
Bedroom 1:1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
1
One-Bedroom Woolf Suite
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Hot water (24 hours)
Toothpaste
Wi-Fi in room
Check Availability
2
Penthouse Suite
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Hot water (24 hours)
Toothpaste
Wi-Fi in room
Check Availability
9
Superior Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
10
Deluxe Junior King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
Superior Loft Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Wardrobe
Check Availability
6
Luxury Room
1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
6
Queen Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
3
Luxury Junior Suite
1 King bed
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
TV
Check Availability
2
Loft Suite
1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Hot water (24 hours)
Toothpaste
Wi-Fi in room
Check Availability
Deluxe Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Hot water (24 hours)
Toothpaste
Wi-Fi in room
Check Availability
8
Loft Suite
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
6
Deluxe King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
King Penthouse Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Hide Room Types
Guest Reviews
9.3/10
Great
69 reviews
Verified Reviews- Cleanliness9.3
- Amenities9.3
- Location9.3
- Service9.2
Average for similar properties in London
AI Summary
The staff excels in efficiency, friendliness, and attentiveness. Guests appreciate the excellent breakfast options and cleanliness. The location is ideal for exploring the city, with stylish, quiet, and comfortable rooms.
Guest User
November 21, 2024
The hotel is small, with a good location, very good hygiene, average service, and the price is the price of a local luxury hotel, about 6,000 per night. The room is poorly soundproofed, the floor is very thin, the wooden floor is carpeted, and if you walk upstairs at night, the ceiling light in the room will shake.
Original TextTranslation provided by Google
Guest User
May 8, 2025
Wonderful boutiqish hotel, excellent location, friendly staff. Lux room very comfortable albeit with the smallest shower imaginable. Room was definitely missing a coffee machine and kettle for us early risers. Only stayed 1 night but would definitely recommend & will go back.
Andrea
May 6, 2025
My first trip staying at the hotel. I would absolutely stay again. The area is fantastic. Great restaurant and shops, away from the traffic and tourists in soho. The staff was incredible. They had everything were incredibly helpful and friendly. And THE BED! So comfortable.
Jane R
April 4, 2025
Still loving this hotel, its location, its staff, its rooms and the care that the reception staff take to ensure your stay is lovely. I had an issue with noise on our first night from a banging door ( obviously husband slept through it) but they resolved the issue the next day and moved us to a nicer ( quieter room) We have been times over the years for our kids birthdays and it just feels so special when we arrive. I love the view from the windows of the little restaurants and pubs, I really like the restaurant in the hotel ( fish cakes , a glass of rose and a pudding are the perfect start to the weekend ) Just lovely and we appreciate the escape from the busy city after wandering the shops or galleries for hours .
Guest User
March 25, 2025
The Charlotte Street Hotel was magnificent! I loved it from the moment we checked in. The staff was kind and helpful upon arrival and allowed for an early check-in after an overnight flight. The room was decorated flawlessly! I loved every bit of it! The location was perfect-situated on a quiet street off of many busier streets. The cafe in the hotel was delicious as well and they even had a dedicated gluten free fryer so that I was able to enjoy French fries. I would definitely stay here again and would recommend to anyone traveling to London!
Guest User
March 22, 2025
Great hotel in a great location. My room was quite confortable. The restaurant on the first floor is very good and can get very busy. I loved how it was walking distance to so much--especially West End shows. There are also a multitude of amazing restaurants in the area.
Dana
February 24, 2025
Perfect in every way, like a second home.
Guest User
February 6, 2025
Ego ahead of service,. Maybe too many males. Complaint about the quality of the wine shrugged off. Obviously suffers from popularity overload. But come on, it is possible to be attentive as well as cool. Most of the bar staff were very attentive.
Services & Amenities
Most Popular Amenities
Massage room
Conference room
Additional charge
Restaurant
Wi-Fi in public areas
Free
Gym
Bar
Public parking
Additional charge
Childcare service
Additional charge
Multi-function room
Luggage storage
Currency exchange
24-hour front desk
Conference room
Restaurant
Gym
Bar
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available On-site parking, and Charge, £66.00 (approx. PHP 4,936.72) Daily. Reservation needed.
Public parking
Additional charge
Valet parking
Additional charge
Front Desk Services
Concierge service
Wake-up call
Luggage storage
Currency exchange
24-hour front desk
Languages Spoken
French
Polish
Food & Drink
Room service
Bar
Halal meals provided
Off-site
Alcohol-free rooms (on request)
Health & Wellness
Massage room
Gym
Beauty and makeup
Public Areas
No smoking in public areas
Elevator
Cleaning Services
Clothes steamer
Clothes dryer
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Facilities for Children
Children's meals available
Childcare service
Additional charge
Business Services
Conference room
Additional charge
Fax/copying service
Additional charge
Wedding service
Multi-function room
Accessibility
Stair-free main entrance
Assistive listening devices
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental, Full English/Irish, Gluten-free, Vegan, Vegetarian
StyleBuffet, Set menu, Boxed/packaged food
| Age | Fee |
|---|---|
Adult | Set menu:£28.00 (approx. PHP 2,094.37) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2000
- Renovated: 2014
- Number of Rooms: 52
With a stay at Charlotte Street Hotel, Firmdale Hotels, you'll be centrally located in London, just a 3-minute walk from Tottenham Court Road and 10 minutes by foot from The British Museum. This family-friendly hotel is 0.6 mi (1 km) from Leicester Square and 0.7 mi (1.2 km) from Oxford Street.
Pamper yourself with a visit to the spa, which offers massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at Oscar, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and complimentary newspapers in the lobby. Planning an event in London? This hotel has 43 square feet (4 square meters) of space consisting of conference space and meeting rooms.
Make yourself at home in one of the 52 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at Oscar, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and complimentary newspapers in the lobby. Planning an event in London? This hotel has 43 square feet (4 square meters) of space consisting of conference space and meeting rooms.
Make yourself at home in one of the 52 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.