St George's Hotel

Terrible Experience – Only Good Thing Was the Location I deeply regret not going through all the reviews before booking this hotel. I chose this place because my husband was scheduled for surgery at a nearby hospital, and the location was indeed convenient for commuting back and forth. I stayed for three nights. However, just like many other reviewers have mentioned, the hotel environment was awful. The moment I stepped in, I was hit by a strong, unpleasant smell. The hotel has no elevator (which I only found out from the reviews afterward), and the stairs are steep, narrow, and poorly designed. Each step is small and hard to manage. As a woman carrying a medium-sized but heavy suitcase, it was extremely difficult to carry it up four flights of stairs. If you have large luggage, there’s no way you could bring it up—there’s simply no space. The cleanliness of the room was average. At least it didn't smell as bad as the lobby. The bed was decently clean, but other areas were dirty—especially the carpet and windows. None of the bedside lamps worked. The most horrifying part was the bathroom. There were more than 30 insects and ants crawling all over the floor and bath tray. Absolutely disgusting! The shower hose was leaking, which made the already weak water pressure even worse. I reported it to reception the next morning and was told it would be replaced, but when I returned that night, nothing had been done. The housekeeping was unacceptable. They simply stuffed the used towels and bathmat from the previous night under the sink without replacing them. Because the bathroom conditions were so appalling, I ended up using the shower at the hospital, where thankfully my husband had a private room with an ensuite bathroom. The room itself was extremely hot and stuffy, more so than other places. Although there was an old-style fan provided, it was so noisy that it made it even harder to sleep. It didn’t help with the heat much either. As for room amenities, they were fairly standard: a hairdryer, fan, TV, electric kettle (very old and the heating coil was rusted), cups, tea/coffee sachets, toilet rolls, towels, and basic shower gel and shampoo. Summary: Apart from the convenient location, which I’d give one star for, everything else was unacceptable. Not recommended.

Easy and convenient for access, staff are polite, room size is quite enough, bathroom size is ok, living enviroment is silent