Ibis London Excel-Docklands

Ibis London Excel-Docklands Reviews

Ibis London Excel-Docklands

Royal Victoria Dock, 9 Western Gateway, Newham, London, E16 1AB, United KingdomView Hotel Details
Ibis London Excel-Docklands
Ibis London Excel-DocklandsIbis London Excel-DocklandsIbis London Excel-Docklands
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1 night

Ibis London Excel-Docklands Guest Reviews

4.1/5
Very Good
43 review
Verified reviews
Location4.5
Amenities4.2
Service3.6
Cleanliness4.2
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All reviews(43)
Positive reviews(40)
Reviews with photos/video(13)
Convenient location(11)
Friendly staff(8)
Awesome stay(7)
Easy to get around(7)
Great location(7)
Negative reviews(3)
Guest User
Double Sweet Room by Ibis
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 29, 2024
Good very goodd very good very good Good very goodd very good very good Good very goodd very good very good
Response from Property: Thank you so much for your amazing review and perfect rating! We're thrilled that everything exceeded your expectations, and we truly appreciate your kind words. We look forward to welcoming you again for another fantastic stay!Best,Aurelija RevuckaiteGuest Experience Manager
Guest User
Double Sweet Room by Ibis
Stayed in Jul 2024
Solo travelers
6 review
3.7/5
Posted on Aug 24, 2024
It near the DLR station but far from town. The view is nice and the staff is very helpful
BenWarren123
Twin Room with 2 beds
Stayed in May 2024
Solo travelers
4 review
4.0/5
Very Good
Posted on Jun 2, 2024
Comfortable stay and nice breakfast. No thrills but you get what you pay for and the room was absolutely fine - would happily recommend
LAI
Accessible Double Room
Stayed in Aug 2024
Business travelers
4 review
3.7/5
Posted on Oct 7, 2024
Good breakfast. The front desk staff were very helpful and friendly with warm smiles. Insufficient air conditioning in the hotel room.
Response from Property: Thank you for your feedback! We're glad to hear that you enjoyed the breakfast and that our front desk staff made a positive impression. However, we apologize for the issues you experienced with the air conditioning in your room. We will look into this to ensure a more comfortable stay for future guests. We appreciate your comments and hope to have the opportunity to welcome you back soon.Best,Aurelija RevuckaiteGuest Experience Manager
Fatina
Twin Room with 2 beds
Stayed in Aug 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Sep 30, 2024
Good sized room and soundproof too. The staff were really helpful.
Guest User
Double Sweet Room by Ibis
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 29, 2024
Stayed one night, the staff very helpful. The person on the check-in desk gave me a complimentary free drink at the bar. Room was great, peaceful with blackout curtains.
Vanessa
Accessible Double Room
Stayed in Apr 2024
Business travelers
7 review
3.7/5
Posted on Jul 8, 2024
Room opposite the loft wasn’t a great start and only half a roll of toilet paper so had to ask for more.when we go for comic con hotels always bump up the price which is wrong however we always end up here as it’s super close to excel.bar food downstairs is quite expensive but convenient as well as little supermarket to get snacks overall not a bad room.it was enough for our needs
LucyJ
Twin Room with 2 beds
Stayed in Oct 2023
Travel with friends
6 review
3.7/5
Posted on Nov 11, 2023
Room was tired, humming electrical sound, hair left in the shower, no hand towel. Good breakfast, good location for the Excel and the O2 (via the cable car).
Guest User
Twin Room with 2 beds
Stayed in Dec 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 27, 2025
Thank you so much for your service!
Response from Property: Thank you for your perfect rating! We're thrilled to hear that you had such a wonderful experience with us. It was our pleasure to provide great service, and we look forward to welcoming you again soon!Best,Aurelija RevuckaiteGuest Experience Manager
Guest User
Double Sweet Room by Ibis
Stayed in Sep 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Oct 12, 2023
Receptionists very friendly, accommodating and appreciative about my home country. The hotel is clean which is 5star. Staff is knowledgeable about coffee as i was there to attend coffee business expo at ExCel. Room nice and warm. Slept well
Guest User
Twin Room with 2 beds
Stayed in Mar 2024
Other
1 review
4.5/5
Great
Posted on Apr 23, 2024
It was a very good experience and I hope that I can't stop thinking of coming back
EUC rider
Double Sweet Room by Ibis
Stayed in Nov 2023
Solo travelers
33 review
4.5/5
Great
Posted on Jan 4, 2024
Great value and perfect location for passport renewal etc. Small but well designed. Some nice restaurants nearby. Would stay again.
Guest User
Double Sweet Room by Ibis
Stayed in May 2024
Travel with friends
1 review
4.5/5
Great
Posted on Jun 10, 2024
Great price, excellent location, nice atnosphere
Guest User
Double Sweet Room by Ibis
Stayed in Mar 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Apr 26, 2024
Clean , location close to tube station , quite
Limunga
Double Sweet Room by Ibis
Stayed in Aug 2023
Business travelers
12 review
5.0/5
Outstanding
Posted on Oct 5, 2023
Lovely and good views and just close to were I needed to be Thanks trip you safe me alot I appreciate you