Stratford Apartments

Check-in was confusing but a great stay. The apartment was brilliant, large and spacious, well equipped and very clean. Like new. The only niggle was that the instructions for check-in were not clear. After that was sorted all was great.

Dirty and poor contact. We went for a concert, we couldn't find the property, I had to call them, it was on a work site!! Our apartment when we finally got in was filthy!!! Walls all stained and marked, filthy cream carpets, stained bed linen, dust, hair, it was disgusting. I refused to stay in there so I rang back and we were moved next door, cleaner but again not great, the room stunk as the filthy cream carpets were so dirty stained and smelly, we stayed in the lounge part. Very misleading, codes to get in were wrong, so got locked out for 45 mins, couldn't contact them!! Couldn't wait to leave tbh. Never again. The only good this was tesco was next door and it's a walk to everywhere.

This apartment is in the middle of a building site It appears they are currently recladding the building so it’s essentially a building site. There is no front to the building you have to go through the hoardings. I tried to gain access at 6pm but had no information so I was essentially stuck, it took me 50 minutes to get in. Access information was sent 3:17am the next day, which was of no use. The fire alarm was going off and was very audible for at least 2 hours, it was then muted but still showed an active fault, I would never book an apartment again.