Zedwell Underground Hotel Tottenham Court Rd

Located centrally in London, this hotel provides good value for money, spacious rooms, and convenient access to attractions. However, it lacks basic amenities and incurs additional costs for certain services.

Good location. Unfortunately as it’s underground so very smelly on the way go to the rooms. Quiet and no windows but good price which is suitable for me as I only need a place to sleep at night and I booked in last minute The only thing I wasn’t happy with this booking was because of the reception staff. I booked and paid for 4 people with 2 beds in a room. When I arrived he only asked how many people I said 2 as my friends cannot make it . He didn’t say anything else but changed my booking to 1 bed in a room which isn’t fair as I paid for bigger room so even only myself came I still deserve the original room, or if he wanna save the place for new booking he should confirm with me if I allow him to do so. And he wasn’t nice to me as other 2 receptionists I met the next day. I kept the smaller room and didn’t ask to change because I arrived around 10pm & felt exhausted and took like 15mins to come back the reception cuz there is only one lift. But when I do check out I already mentioned - not to claim back anything but would like to improve things if in future I have chance to come back here as I normally booked in last minute and choose a place depending on prices + location I booked with Zedwell in London couple times but normally I stayed in Piccadilly Circus and always happy as clean nice room, good location closed to china town, multiple lifts don’t have to wait long, check in check out system very easy to use but receptionists always happy to help which is a big thanks