Perfect location for a very high standard hotel! Price was exceptional for the service and facilities we enjoyed. Breath of fresh air when the rest of the airport is ripping you off constantly!
Overall good hotel. Very convenient as location - just accross Euston Station, close to St Pancrass and British Museum, easy to walk to downtown. Nice Victorian building (but some amenities look like being in place since that era, without update!). Confortable beds. Quick check-in during night time. Hotel keeps bags after checkout for free, allowing walk in the city without carrying them. Not checked breakfast as price requested was high. Negative points: staff shall improve their service; very hot room at arrival, high temperature set in the room 26C, with aircon not being able to lower it to offer pleasant sleep - we kept window open for some time and turned off aircon to be sure room does not become an oven; lack of ventilation in the bath, which stays warm and humid for long time... Only one towel in the bathroom at arrival, for 3 guests, and more than half hour waiting to get additional 2 (and this was a late checkin, kids waiting to shower before going to bed). The sofa not prepared for sleeping in spite of booking for 3 persons (double bed plus sofa), another wait of 30 min to have room prepared by the receptionist (it seams they have to technical staff overnight, or room service, if something happens and you need support - and this was not a private house taking guests but a hotel part of an important international chain!). Rooms not sufficient soundproof, at least you hear everything on the corridor and the noise of machinery outaide building. Feeling of rusty and worn out interior, at least room wals, doors need some fresh paint and update... to be in line with expectation from a hotel belonging to Hilton chain. Overal pleasant stay, still with the feeling of overprice for the service received.
Booked for a friend. My friend likes it very much! It is also very convenient for watching concerts!
Facilities: Not bad!
Environment: I like it very much! I will stay here again next time I come to London! It is really worth the money🥰
Great hotel well located for canary wharf warm welcome on arrival receptionist Kamila was lovely and we made her laugh.she gave us complimentary Prosecco as it was my partner's birthday that day
Our room was spacious and clean
The breakfast was lovely.A large choice of all different breakfast options.
Thank you Hilton.
This property is excellent for SERVICE, excepetional staff , especially in the Executive Lounge, Victoria is the ultimate in professional with a sincere lovely personalitywith great suggestions of what to do in London and excellent knowledge of all the wonderful food in the lounge
Hotel near Paddington,London6.4% of visitors choose this area
FFlorence12025.01.28
I’ve stayed here a couple of times. I really like it, and it’s definitely the most convenient for Paddington/Heathrow. A great base to explore London from. Breakfast was very nice. But equally if you want to experience a proper British breakfast you can potter down the road to Raffles Cafe.
It’s a London Hotel, expensive and old. But that’s the UK in general for you. I love staying here and enjoying a slice of London history (look up the building). I’ve stayed on both sides, station and road, and liked them both. It was clean, spacious (for London), and comfortable.
The Paddington area has always been one of my favourite ‘real’ places in London, I love strolling around looking at the terraces and buildings. There’s a lot of life round here.
Hotel near Paddington,London6.4% of visitors choose this area
LLittle Forest Studio Management2025.03.01
The room and facilities are not bad, but the damp smell in the room is way too strong. We found that the smell is coming from the bathroom, but even with the door closed, it remains very noticeable. The whole room feels like it has been soaked in water.
There is still hair from the previous guest on the shelf at the entrance, which makes it feel like the cleaning was not very thorough.
I have been to multiple hotel in london. I would say this hotel is the most reasonable price with best location. The only things I was not expected was at least they should provide a bottle of water and a slipper... Apparently the carpet was bit marked and I have to wear to shoes all the time... Apart from that overall, I am happy with this places.
Hotel near Mayfair,London1.7% of visitors choose this area
WWa Wa Lai2024.05.15
The service is first-rate. The receptionist is very enthusiastic and proactive. The location is near Hyde Park and Buckingham Palace. It is a 7-minute walk from the subway station. The room is very clean and the bed is very comfortable.
Hotel near Kensington,London11.7% of visitors choose this area
GGuest User2024.12.13
For this large property, the rooms are too small. It gets you a feel of being in an London Underground train - tight. The bathroom and shower area were small. The bed was shaky. One of the lower standard of Hilton I have stayed.
Location wise, it was relatively close to the tube and bus stop, but still relatively far from the city center.
224 reviews
8.6/10
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8.9/10
CCurtisThis property is excellent for SERVICE, excepetional staff , especially in the Executive Lounge, Victoria is the ultimate in professional with a sincere lovely personalitywith great suggestions of what to do in London and excellent knowledge of all the wonderful food in the lounge
Hhwanseok jeon (johnjeon)I have been to multiple hotel in london. I would say this hotel is the most reasonable price with best location. The only things I was not expected was at least they should provide a bottle of water and a slipper... Apparently the carpet was bit marked and I have to wear to shoes all the time... Apart from that overall, I am happy with this places.
TTeacher HarryThis place is in need of renovation. One out of three elevators was functional when I checked in. Another was repaired later, but they’re very slow. The toilet was not secured to the floor. The plumbing fixtures are all from last century. There was a persistent rumbling noise from the heating and ventilation equipment on the roof that some people might find annoying.
The staff were pleasant enough, but the facility needs work.
LLiamSimmonsStaff at The Waldorf are incredibly attentive to any / all needs.
I asked for a later checkout and plates for food early in the morning after a night out and they accommodated that for us.
The hotel is placed in a prime location, just a stones throw from Covent Garden and about 28-30 minutes walk from Regent Street. The hotel is only accessible by key card after hours; to ensure guest safety.
Amenities in the room included an iron and board, kettle, drinking glasses and coffee / tea cups. The shower had fixed shampoo, conditioner and soap dispensers.
The mini bar was fairly priced for central London, but hadn't been cleaned (hence the slightly lower score on cleanliness).
The air conditioning dried my throat out throughout the night, but turns off automatically if the window is open, so had to deal with that / just had water next to the bed throughout the night.
The downstairs bar had a great a**osphere and boasts a large menu. Great for a late nightcap.
Overall the experience was great. Our Queen room cost £179.00 for the night (excluding breakfast). I was offered two forms of upgrades. A larger Queen Room with breakfast included was only an extra £40.00, and a Kings Suite with access to the executive lounge and breakfast was £80.00 extra.
WWa Wa LaiThe service is first-rate. The receptionist is very enthusiastic and proactive. The location is near Hyde Park and Buckingham Palace. It is a 7-minute walk from the subway station. The room is very clean and the bed is very comfortable.
GGuest UserNicely decorated, simple but modern and classy. Clean, accessible options available. 24/7 room service is a great service especially for late travellers but more options would be great. Shower & soaps were nice, bed was large and very comfortable. Could do with leaving a toothbrush kit as most hotels do being an airport hotel. Staff were friendly and accomodating, i am late stage pregnancy and staff accommodated me with offering a room close to reception. The price is very fair for the overall experience. Would recommend and would stay again.
FFlorence1I’ve stayed here a couple of times. I really like it, and it’s definitely the most convenient for Paddington/Heathrow. A great base to explore London from. Breakfast was very nice. But equally if you want to experience a proper British breakfast you can potter down the road to Raffles Cafe.
It’s a London Hotel, expensive and old. But that’s the UK in general for you. I love staying here and enjoying a slice of London history (look up the building). I’ve stayed on both sides, station and road, and liked them both. It was clean, spacious (for London), and comfortable.
The Paddington area has always been one of my favourite ‘real’ places in London, I love strolling around looking at the terraces and buildings. There’s a lot of life round here.
OOvidiuLOverall good hotel. Very convenient as location - just accross Euston Station, close to St Pancrass and British Museum, easy to walk to downtown. Nice Victorian building (but some amenities look like being in place since that era, without update!). Confortable beds. Quick check-in during night time. Hotel keeps bags after checkout for free, allowing walk in the city without carrying them. Not checked breakfast as price requested was high. Negative points: staff shall improve their service; very hot room at arrival, high temperature set in the room 26C, with aircon not being able to lower it to offer pleasant sleep - we kept window open for some time and turned off aircon to be sure room does not become an oven; lack of ventilation in the bath, which stays warm and humid for long time... Only one towel in the bathroom at arrival, for 3 guests, and more than half hour waiting to get additional 2 (and this was a late checkin, kids waiting to shower before going to bed). The sofa not prepared for sleeping in spite of booking for 3 persons (double bed plus sofa), another wait of 30 min to have room prepared by the receptionist (it seams they have to technical staff overnight, or room service, if something happens and you need support - and this was not a private house taking guests but a hotel part of an important international chain!). Rooms not sufficient soundproof, at least you hear everything on the corridor and the noise of machinery outaide building. Feeling of rusty and worn out interior, at least room wals, doors need some fresh paint and update... to be in line with expectation from a hotel belonging to Hilton chain. Overal pleasant stay, still with the feeling of overprice for the service received.
PpollywollyGreat hotel well located for canary wharf warm welcome on arrival receptionist Kamila was lovely and we made her laugh.she gave us complimentary Prosecco as it was my partner's birthday that day
Our room was spacious and clean
The breakfast was lovely.A large choice of all different breakfast options.
Thank you Hilton.
Bbonnie2061Booked for a friend. My friend likes it very much! It is also very convenient for watching concerts!
Facilities: Not bad!
Environment: I like it very much! I will stay here again next time I come to London! It is really worth the money🥰
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