Hilton Hotels in London

Unfortunately  not a gd nights sleep, stayed in 3 different rooms in the first 24 hrs of our stay due to very uncomfortable squeaky beds and gave up after the 3rd room as we couldn’t face being moved again.. rooms very dated and in need of major modernisation. Location was not great for us as it’s a 15 minute walk to the nearest tube station (Kensington high street) as Kensington Olympia tube station is only 5 minutes away but tubes only arrive there weekends and are few and far between but that’s our fault for not researching that correctly. Staff very friendly and helpful and breakfast was 1st class ..  If only the hotels room  deco was at the same standard as the staff/breakfast this would have been a top 5/5 hotel except the location didn’t suit us.

A decent hotel, clean and fairly quiet. Slept very comfortably. And just 5 minutes away is a shopping mall with lots of different restaurants.

The staff were really helpful. Breakfast was great and being so close to Paddington Station for an early departure what’s a perfect fit. Zero stress. Will definitely stay again.

The room and facilities are not bad, but the damp smell in the room is way too strong. We found that the smell is coming from the bathroom, but even with the door closed, it remains very noticeable. The whole room feels like it has been soaked in water. There is still hair from the previous guest on the shelf at the entrance, which makes it feel like the cleaning was not very thorough.

Overall good hotel. Very convenient as location - just accross Euston Station, close to St Pancrass and British Museum, easy to walk to downtown. Nice Victorian building (but some amenities look like being in place since that era, without update!). Confortable beds. Quick check-in during night time. Hotel keeps bags after checkout for free, allowing walk in the city without carrying them. Not checked breakfast as price requested was high. Negative points: staff shall improve their service; very hot room at arrival, high temperature set in the room 26C, with aircon not being able to lower it to offer pleasant sleep - we kept window open for some time and turned off aircon to be sure room does not become an oven; lack of ventilation in the bath, which stays warm and humid for long time... Only one towel in the bathroom at arrival, for 3 guests, and more than half hour waiting to get additional 2 (and this was a late checkin, kids waiting to shower before going to bed). The sofa not prepared for sleeping in spite of booking for 3 persons (double bed plus sofa), another wait of 30 min to have room prepared by the receptionist (it seams they have to technical staff overnight, or room service, if something happens and you need support - and this was not a private house taking guests but a hotel part of an important international chain!). Rooms not sufficient soundproof, at least you hear everything on the corridor and the noise of machinery outaide building. Feeling of rusty and worn out interior, at least room wals, doors need some fresh paint and update... to be in line with expectation from a hotel belonging to Hilton chain. Overal pleasant stay, still with the feeling of overprice for the service received.

Good hotel in this area I like it because It is very affordable price and you can walk from the subway 5 minutes and you will see the hotel. The reception is ready to see u

Fantastic hotel, good location. Booked a river view room and has been upgraded to a signature suite, The room is amazing with a wonderful view. Would re-visit if I come to London again.

Staff at The Waldorf are incredibly attentive to any / all needs. I asked for a later checkout and plates for food early in the morning after a night out and they accommodated that for us. The hotel is placed in a prime location, just a stones throw from Covent Garden and about 28-30 minutes walk from Regent Street. The hotel is only accessible by key card after hours; to ensure guest safety. Amenities in the room included an iron and board, kettle, drinking glasses and coffee / tea cups. The shower had fixed shampoo, conditioner and soap dispensers. The mini bar was fairly priced for central London, but hadn't been cleaned (hence the slightly lower score on cleanliness). The air conditioning dried my throat out throughout the night, but turns off automatically if the window is open, so had to deal with that / just had water next to the bed throughout the night. The downstairs bar had a great atmosphere and boasts a large menu. Great for a late nightcap. Overall the experience was great. Our Queen room cost £179.00 for the night (excluding breakfast). I was offered two forms of upgrades. A larger Queen Room with breakfast included was only an extra £40.00, and a Kings Suite with access to the executive lounge and breakfast was £80.00 extra.

Amazing stay in Hilton London Tower Bridge. Excellent location near Tower Bridge/ The Shard, well- taken care of a very polite, pleasant ,very considerate and professional  service from Ivy at the reception who upgraded our booking with complimentary breakfast/drinks after realising we are celebrating an occasion. Will definitely recommend and book again.

Terrible hotel. Checked in, got to room only to find someone else in bed. Was told by receptionist that ‘there couldn’t be’!! Stayed two nights. On both nights first two items on menu choice were unavailable. On second night third choice was Nachos. Delivered to table without chilies, sour cream or cheese. So just the tomato sauce then. Apparently the chef couldn’t find the ingredients 🤦. Upon check out charged twice on card. Asked how stay was and told. Ignored. Never stay there again.