Anonymous User
October 2, 2024
I was basically the first one to check in at 3 o'clock on time. I was asked to swipe my credit card and copy my security code (not password) as collateral to prevent damage to hotel equipment. Then I was arranged to face north. There was a warehouse of the same height 5 meters outside. The room was dark as in the evening when all the lights were on. The sockets were out of power and the desk lamp was not on. I went downstairs to ask for a room change. The front desk said that this was very romantic. Unless it could not be repaired, we would not change it. The next day I complained to the manager, who explained: They have been doing this for 25 years. If we change your room, we have to rearrange it, which increases the cost. The final conclusion is to report it to the higher level, and add an apology. There is nothing else.
I would like to add that the mattress in the north-facing room is very cold.
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